Pre-Sales Solutions Consultant

1 week ago


Noida, Uttar Pradesh, India Fonada Full time
About Us:
Fonada is a leading company in the CPaaS industry, offering a range of innovative solutions to meet the communication needs of our clients. We are committed to providing cutting-edge technology and exceptional customer service.

Job Summary:
We are seeking an experienced Pre-Sales Consultant to join our team. As a Pre-Sales Consultant, you will be responsible for explaining and writing detailed descriptions of all product features and APIs, while also engaging with customers in English to support pre-sales efforts.

Responsibilities:
  • Develop and maintain product documentation, including user guides and API reference materials.
  • Provide technical support to customers and partners, answering questions and resolving issues.
  • Work closely with sales teams to design and present compelling proposals for prospective clients.

Requirements:
  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • 7+ years of experience in the CPaaS industry, particularly with SMS, OBD, IVR, and Contact Center solutions.
  • Strong technical writing skills for product and API documentation.

Estimated Salary:
$150,000 - $220,000 per year.

What We Offer:
  • Competitive salary and performance-based incentives.
  • Opportunity to work with cutting-edge technology in the CPaaS and AI space.
  • Collaborative and innovative work environment.


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