Technical Account Manager

1 week ago


Noida, Uttar Pradesh, India Fonada Full time
Why Join Us:
Fonada is a dynamic and innovative company that offers a range of exciting career opportunities. As a Pre-Sales Consultant, you will have the chance to work with cutting-edge technology and make a real impact on our clients' businesses. Our team is passionate about delivering exceptional customer service and pushing the boundaries of what is possible in the CPaaS industry.

Job Description:
As a Pre-Sales Consultant, you will be responsible for explaining and writing detailed descriptions of all product features and APIs, while also engaging with customers in English to support pre-sales efforts. Your primary responsibilities will include developing and maintaining product documentation, providing technical support to customers and partners, and working closely with sales teams to design and present compelling proposals for prospective clients.

Requirements:
  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • 7+ years of experience in the CPaaS industry, particularly with SMS, OBD, IVR, and Contact Center solutions.
  • Strong technical writing skills for product and API documentation.

Estimated Salary:
$180,000 - $250,000 per year.

Benefits:
  • Competitive salary and performance-based incentives.
  • Opportunity to work with cutting-edge technology in the CPaaS and AI space.
  • Collaborative and innovative work environment.


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