Account Manager
3 days ago
We are Buffalo Soldiers, a full-service creative agency with a digital heart. We help companies build brands through different layers of storytelling.
As a sector-agnostic agency, we work with clients from various industries, including IT solutions, e-commerce, universities, and non-profits. Our team is passionate about creating innovative solutions that drive results.
About the RoleWe are seeking an experienced Senior Account Manager to join our team. The ideal candidate will have 5-8 years of experience in account management and client servicing in the creative agency & online advertising space.
The successful candidate will be responsible for managing execution through the full account management life cycle, participating in kick-off meetings, client relationship management, and quarterly business planning. They will also help strategize and improve our account management teams' processes and operations.
In this role, you will advise clients on industry trends, the competitive landscape, and how it impacts them. You will partner with our sales team on proposal responses, technical demos, and marketing efforts. Your goal will be to align client needs with our solutions to help them achieve their goals and uncover opportunities to drive long-term value.
Responsibilities- Manage execution through the full account management life cycle.
- Participate in kick-off meetings, client relationship management, and quarterly business planning.
- Help strategize and improve our account management teams' processes and operations.
- Advise clients on industry trends, the competitive landscape, and how it impacts them.
- Partner with our sales team on proposal responses, technical demos, and marketing efforts.
- Align client needs with our solutions to help them achieve their goals and uncover opportunities to drive long-term value.
- Ensure timely deliveries of task calendar, reports, and so on.
- Responsible for overall quality checks.
- Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account and ensure specific details are understood by the wider team where relevant.
- Conflict & Crisis management.
- Billing & payments – Ensure timely billing to clients & timely payments to partners/vendors.
- 5-8 years of account management and client servicing experience in the creative agency & online advertising space.
- General Health insurance
- Equity for every team member with vesting period
- Loads of fun and good energy
- Cake facials on birthdays
The salary range for this position is $120,000 - $150,000 per year, depending on experience. If you're interested in this opportunity, please reply with your resume & work samples.
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