Senior Account Management Professional
4 days ago
Buffalo Soldiers is a growth-stage start-up, a full-service creative agency with a digital heart. We help companies build brands through different layers of storytelling: textual, creative, and video.
We are sector-agnostic, working with various clients across B2B, B2C, Non-Profit spaces with ease. Our team comprises entrepreneurs, footballers, storytellers, cooks, fashionistas, artists, and strategists.
Our Culture & ValuesWe take our business seriously but not ourselves. Intelligence, attitude, and energy often trump experience. We believe in equality and opportunities for all.
Job DescriptionWe are looking for a Senior Account Manager to work closely with our Group Accounts Head. This role requires exceptional communication, organization, and time management skills to manage both clients and internal departments.
The successful candidate will participate in kick-off meetings, client relationship management, and quarterly business planning. They will also advise clients on industry trends, the competitive landscape, and its impact on them.
The ideal candidate will be responsible for managing execution throughout the account management life cycle, helping strategize and improve processes, and partnering with the sales team on proposal responses and marketing efforts.
- Manage execution through the full account management life cycle.
- Participate in kick-off meetings, client relationship management, and quarterly business planning.
- Helping strategize and improve our account management teams' processes and operations.
- Advise clients on industry trends, the competitive landscape, and how this impacts them.
- Partner with our sales team on proposal responses, technical demos, and marketing efforts.
- Align client's needs with our solutions to help them achieve their goals and uncover opportunities to drive long-term value.
- Ensure timely deliveries of task calendars, reports, and so on.
- Responsible for overall quality checks.
- Ensure a thorough understanding of the contractual obligations, commercial arrangements & SLAs of your account and ensure specific details are understood by the wider team where relevant.
- Conflict & Crisis management.
- Billings & payments – Ensure timely billing to clients & timely payments to partners/vendors.
- Detailed idea crafting and insights selling.
The ideal candidate will bring 5-8 years of account management and client servicing experience in the creative agency & online advertising space.
What We Offer- A salary range of $100,000 - $150,000 per annum (negotiable).
- General Health insurance.
- Equity for every team member with a vesting period.
- Lots of fun and good energy.
- Cake facials on birthdays.
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