Technical Sales Expert
1 week ago
Company Overview:
Fonada is a pioneering company in the CPaaS industry, renowned for its innovative solutions and commitment to excellence. Our goal is to empower businesses with cutting-edge communication tools, enabling them to stay ahead of the competition. As a Technical Sales Expert at Fonada, you will play a critical role in driving business growth by identifying new opportunities, developing strategic partnerships, and delivering exceptional customer experiences.
Job Description:
This challenging role requires a highly skilled individual with extensive experience in technical sales, customer engagement, and product development. Your primary responsibility will be to engage with customers, understand their needs, and provide tailored solutions using Fonada's CPaaS platform. You will create detailed product documentation, develop technical content for API integrations, and collaborate with cross-functional teams to ensure seamless product delivery. To succeed in this role, you must have a deep understanding of the CPaaS industry, excellent technical writing skills, and outstanding communication abilities in English.
Required Skills and Qualifications:
- Bachelor's degree in Engineering, Computer Science, or a related field.
- 7+ years of experience in the CPaaS industry, particularly with SMS, OBD, IVR, and Contact Center solutions.
- Strong technical writing skills for product and API documentation.
- Experience in pre-sales, solution consulting, or similar roles.
- Excellent verbal and written communication skills in English.
Benefits:
- Competitive salary: $140,000 - $170,000 per year.
- Opportunity to work with cutting-edge technology in the CPaaS and AI space.
- Collaborative and innovative work environment.
- Opportunities for career growth and learning.
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