
Support Advocate
6 days ago
Location: Salt Lake, Sector V, Kolkata (On-site)
Shift: Night (US Timings) | Weekends Off (Saturday & Sunday Off)
Job Overview
We are seeking a Customer Support Representative to join our US Healthcare team. As a key member of our team, you will be responsible for providing top-quality support to customers over inbound calls.
Key Responsibilities
- Manage customer inquiries and resolve issues in a timely and professional manner
- Collaborate with cross-functional teams to achieve business objectives
- Develop and maintain a deep understanding of our products and services
- Stay up-to-date on industry trends and best practices
Requirements
- Minimum 12th pass (Graduates/Diploma holders preferred)
- Excellent English communication skills (neutral accent preferred)
- Willingness to work night shifts (US time zone)
- Freshers and experienced candidates both welcome
Benefits
- Competitive salary package
- Free cab drop (night shift safety)
- Subsidized meals + travel allowance
- Attendance bonus: ₹1,000/month
- Annual bonus: Up to ₹15,000
- PF & ESI benefits
What We Offer
A dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.
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