Support Advocate

6 days ago


Hyderabad, Telangana, India beBeeSupport Full time ₹ 1,80,000 - ₹ 2,28,000
Customer Support Representative

Location: Salt Lake, Sector V, Kolkata (On-site)

Shift: Night (US Timings) | Weekends Off (Saturday & Sunday Off)

Job Overview

We are seeking a Customer Support Representative to join our US Healthcare team. As a key member of our team, you will be responsible for providing top-quality support to customers over inbound calls.

Key Responsibilities

  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with cross-functional teams to achieve business objectives
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date on industry trends and best practices

Requirements

  • Minimum 12th pass (Graduates/Diploma holders preferred)
  • Excellent English communication skills (neutral accent preferred)
  • Willingness to work night shifts (US time zone)
  • Freshers and experienced candidates both welcome

Benefits

  • Competitive salary package
  • Free cab drop (night shift safety)
  • Subsidized meals + travel allowance
  • Attendance bonus: ₹1,000/month
  • Annual bonus: Up to ₹15,000
  • PF & ESI benefits

What We Offer

A dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.


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