Technical Support Advocate

1 day ago


Hyderabad, Telangana, India beBeeProblemSolving Full time ₹ 4,00,000 - ₹ 8,00,000

Role Description

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This is a dynamic role that requires a tech-savvy individual to be the first point of contact for our customers. The candidate will work with various Microsoft products and technologies, including Windows, Office 365, and Surface devices.

The ideal candidate will have strong analytical skills and problem-solving abilities to diagnose and resolve technical issues via phone, chat, and email. They will also possess excellent communication and empathy skills to turn frustrated users into loyal fans.

In this role, you will immerse yourself in the world of technology and make a real impact on customer satisfaction and loyalty. You will be empowered to guide our customers through self-help resources and assist them with resolving their technical challenges.

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Required Skills and Qualifications



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