Customer Support Assistant Manager

2 weeks ago


Delhi, Delhi, India DinePalace Foodme Full time

This is a remote position at DinePalace / Foodme.

We are seeking a highly skilled Asst.Customer Support Manager to deliver exceptional customer support and drive customer satisfaction. The objective is to maintain the department's profitability and efficiency while raising customer happiness, loyalty, and retention rates, and meeting their expectations.

Responsibilities
Enhance the customer experience, engage customers, and support organic growth
Take responsibility for consumer complaints and see them through to completion
Establish a clear mission and implement techniques geared towards achieving it.
Maintain thorough records and record your interactions with customers.
Keep abreast of market developments and employ best practices as necessary.
Utilise assets and manage resources to meet both qualitative and quantitative goals.
Keep a clean workflow in accordance with priorities.
Working with potential clients for Canadian Grants application submission process. (CDAP)
Requirements Experience in providing support for customer service Experience working as a Customer Service Manager, Retail Manager, or Assistant Manager
Excellent understanding of management techniques
Proficiency in English
Knowledge of customer service tools, databases, and software at a working level
Ability to lead and strategize Well-developed client-facing and communication abilities
Advanced multitasking and troubleshooting abilities
Available to work as per EST time 9:00am-5:30pm

Benefits Friendly Environment
Guaranteed Growth

-Experience in providing support for customer service Experience working as a Customer Service Manager, Retail Manager, or Assistant Manager -Excellent understanding of management techniques -Proficiency in English-Knowledge of customer service tools, databases, and software at a working level -Ability to lead and strategize Well-developed client-facing and communication abilities -Advanced multitasking and troubleshooting abilities -Prior experience in HTML, Javascript, XML, web development will be preferred -Available to work as per EST time 9:00am-5:30pm

  • Delhi, Delhi, India Wing Assistant Full time

    At Wing Assistant, we are on a mission to redefine the future of work for companies worldwide. We are looking for a skilled Technical Support Representative to join our team and help us achieve our goals.Job SummaryThis is a remote job opportunity for a Technical Support Representative to work with our team in India. The successful candidate will be...

  • Executive Assistant

    7 days ago


    Delhi, Delhi, India Wing Assistant Full time

    Job Title: Executive Assistant - Operations SupportAbout the Role:We are seeking an experienced Executive Assistant to join our team at Wing Assistant. As an Executive Assistant, you will be responsible for providing administrative support to our leadership team, ensuring the smooth operation of our business. Your primary focus will be on creating and...

  • Personal Assistant

    3 weeks ago


    Delhi, Delhi, India Wing Assistant Full time

    Job Title: Personal AssistantWe are seeking a highly organized and detail-oriented Personal Assistant to join our team at Wing Assistant. As a Personal Assistant, you will be responsible for providing administrative support to our team members, ensuring the smooth operation of our daily tasks, and maintaining the highest level of customer satisfaction.Key...


  • Delhi, Delhi, India Wing Assistant Full time

    Technical Support Representative (Remote)Wing Assistant is on a mission to redefine the future of work for companies worldwide. We are seeking a skilled Technical Support Representative to join our team and provide exceptional support to our customers.Key Responsibilities:Troubleshoot IT issues and provide technical support via phone, email, and chatHelp...


  • Delhi, Delhi, India Wing Assistant Full time

    Technical Support Representative (Remote)Wing Assistant is on a mission to redefine the future of work for companies worldwide. We are looking for a Technical Support Representative to join our team and help us achieve our goals.About the RoleWe are seeking a highly skilled and experienced Technical Support Representative to provide top-notch technical...


  • Delhi, Delhi, India Wing Assistant Full time

    Technical Support Representative (Remote)Wing Assistant is on a mission to redefine the future of work for companies worldwide. We are looking for a Technical Support Representative to join our team and help us achieve our goal.About the RoleWe are seeking a highly skilled and experienced Technical Support Representative to provide top-notch technical...


  • Delhi, Delhi, India Wing Assistant Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional...


  • Delhi, Delhi, India Wing Assistant Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wing Assistant. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and building trust through open and interactive...


  • Delhi, Delhi, India Wing Assistant Full time

    Job Summary:We are seeking a highly organized and detail-oriented Executive Assistant to join our team at Wing. As an Executive Assistant, you will provide administrative support to our leadership team, ensuring seamless day-to-day operations and contributing to the success of our company.Key Responsibilities: Provide administrative support to our leadership...

  • Virtual Assistant

    4 days ago


    Delhi, Delhi, India Wing Assistant Full time

    We are looking for a General Virtual Assistant to join our team at Wing Assistant.Job Summary:We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our team. The successful candidate will be responsible for a variety of tasks, including data entry, research, and communication.Key Responsibilities:Provide...


  • Delhi, Delhi, India Wing Assistant Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Personal Assistant to join our team at Wing Assistant. As a key member of our operations team, you will be responsible for providing administrative support to our clients and ensuring the smooth execution of their projects.Key Responsibilities:Store and organize documents and files in a...

  • Personal Assistant

    3 weeks ago


    Delhi, Delhi, India Wing Assistant Full time

    Job Title: Personal AssistantWe are seeking a highly skilled and organized Personal Assistant to join our team at Wing Assistant. As a key member of our operations team, you will be responsible for providing administrative support to our team members and ensuring the smooth operation of our business.Key Responsibilities:Store and organize documents and files...


  • Delhi, Delhi, India Wing Assistant Full time

    We are seeking a skilled Customer Service Representative to join our team at Wing Assistant.This is a remote job opportunity that requires excellent communication skills, both written and verbal, as well as a strong ability to manage inbound and outbound calls, resolve customer concerns effectively, and build sustainable relationships with customer...


  • Delhi, Delhi, India DinePalace Foodme Full time

    Job Title: Customer Support Assistant ManagerThis is a remote position that requires a high level of customer service skills and experience in managing customer support teams. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.Responsibilities:Provide top-notch...


  • Delhi, Delhi, India Wing Assistant Full time

    We are looking for a skilled General Virtual Assistant to join our team at Wing. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our business.Key ResponsibilitiesManage and maintain accurate and up-to-date records and filesPerform data entry tasks, including preparing lead lists, meeting...


  • Delhi, Delhi, India Wing Assistant Full time

    E-Commerce Specialist Job DescriptionAbout Wing AssistantWing Assistant is on a mission to redefine the future of work for companies worldwide. We aim to be the one-stop shop for companies looking to build world-class teams and place their operations on autopilot.Job SummaryWe are seeking an E-Commerce Specialist to join our team. The successful candidate...


  • Delhi, Delhi, India Wing Assistant Full time

    E-Commerce Specialist Job DescriptionWe are seeking an E-Commerce Specialist to join our team at Wing Assistant. As an E-Commerce Specialist, you will be responsible for managing the overall operation of our website and maintaining a seamless user experience.Key Responsibilities:Manage the overall operation of the website and maintain a seamless user...


  • Delhi, Delhi, India Wing Assistant Full time

    We are looking for a skilled E-Commerce Specialist to join our team at Wing. As an E-Commerce Specialist, you will be responsible for managing the overall operation of our website and maintaining a seamless user experience.Duties and Responsibilities:Manage the overall operation of the website, including user experience.Respond to customer inquiries and...


  • Delhi, Delhi, India Wing Assistant Full time

    We are seeking a skilled and organized Personal Assistant to join our team at Wing. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our business.Duties and Responsibilities:Store and organize documents and files.Prepare lead lists or meeting minutes, transcribe audio recordings, prepare...


  • Delhi, Delhi, India Wing Assistant Full time

    E-Commerce Specialist Job DescriptionWe are seeking an E-Commerce Specialist to join our team at Wing Assistant. As an E-Commerce Specialist, you will be responsible for managing the overall operation of our website and maintaining a seamless user experience.Key Responsibilities:Manage website operations and ensure a seamless user experienceRespond to...