Salesforce Business System Analyst
2 days ago
At Intuitive Surgical, we're committed to revolutionizing minimally invasive care. As a Senior Salesforce Business Analyst, you'll play a key role in implementing business processes and software solutions that drive our mission forward.
Key Responsibilities- Translate business requirements into effective Salesforce solutions.
- Analyze business processes and identify areas for improvement.
- Work with cross-functional teams to design and implement technical solutions.
- Conduct unit and integration testing.
- Support production processes and business systems functions.
- Identify gaps in business processes and prioritize improvements.
- Lead business user meetings and facilitate system solution development.
- Collaborate with development teams to meet business needs.
- Conduct QA validations and lead User Acceptance Testing.
- Train users on new system configurations.
- Maintain IT business system integrity.
- Bachelor's degree in engineering or equivalent experience.
- Minimum 8 years of Salesforce experience, including full-cycle implementation and support projects.
- Strong Salesforce project implementation experience, including integrations with ERP and third-party applications.
- Hands-on experience with Salesforce configuration, including user management and custom objects.
- Experience working with business end-users and gathering requirements.
- Salesforce certifications, such as Admin and AppBuilder, preferred.
- Ability to guide team members and mentor as needed.
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