salesforce Business Solutions Analyst
6 days ago
About the Role:
We are seeking a skilled Salesforce Business Solutions Analyst to join our team at NR Consulting - India. As a key member of our team, you will be responsible for designing and implementing Salesforce solutions that drive business growth and improvement.
Key Responsibilities:
* Gather and define business requirements for management plans and create business cases and functional requirements documents.
* Model business processes and create data flow diagrams and process flow diagrams for better system and process understanding.
* Transform, adapt, and optimize business processes.
* Collaborate with implementation colleagues to support the design and creation of necessary training materials and conduct internal training sessions for business users.
* Play a critical role in the transition stage, helping to integrate operations into newly implemented Salesforce processes and increase Salesforce competency.
* Understand business objects, data models, and data migration requirements to transition business processes into Salesforce.
* Analyze data relationships in large organizations, documenting and data mapping existing data models.
* Participate in the creation of Salesforce apps and enablement projects that integrate bank processes into Salesforce.
* Design customer dashboards for different user groups based on their business functionalities and requirements.
Requirements:
* Strong knowledge of the Salesforce platform.
* Excellent written and oral communication skills.
* Ability to analyze and design data models, user interfaces, business logic, and security for custom applications.
* Hands-on experience with Sales/Service Cloud, including custom objects, Lightning Flows, case management, and knowledge.
* Salesforce Administrator Certified.
Preferred Qualifications:
* Salesforce Consultant/Service Consultant/Advanced Admin certification.
* Previous experience with Salesforce projects.
What We Offer:
* Opportunity to work with a leading consulting firm in the industry.
* Collaborative and dynamic work environment.
* Professional development opportunities.
How to Apply:
If you are a motivated and experienced Salesforce professional looking for a new challenge, please submit your resume and cover letter for consideration.
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