Telecom Business Solutions Analyst
4 weeks ago
Job Title: Telecom Business Solutions Analyst
Location: Any Wipro location
Notice Period: immediate-45 days
Key Responsibilities:
We are seeking a skilled Business Solutions Analyst with a strong background in Telecom to join our team at Wipro. The ideal candidate will have prior experience with Salesforce and a deep understanding of e2e Order Fulfilment, O2A, and Service Assurance on Fixed line and Mobile services.
Requirements:
- 7-10 years of experience in Salesforce with a Telecom background
- Knowledge of e2e Order Fulfilment, O2A, and Service Assurance on Fixed line and Mobile services
Additional Requirements:
- Should have prior experience with Telcom background
- Knowledge of Service Assurance, MACD Order Journeys, Case Management, eCare and Online Channels from Telecom perspective
Preferred Requirements:
- 7-10 years of experience in Billing/Finance with a Telecom background
- Knowledge of U2C/Finance journeys – Invoicing, Adjustments, Write-offs, Dunning, Credit Management from Telecom perspective
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