Telecom Business Solutions Analyst

4 weeks ago


Bengaluru, Karnataka, India Wipro Full time

Job Title: Telecom Business Solutions Analyst

Location: Any Wipro location

Notice Period: immediate-45 days

Key Responsibilities:

We are seeking a skilled Business Solutions Analyst with a strong background in Telecom to join our team at Wipro. The ideal candidate will have prior experience with Salesforce and a deep understanding of e2e Order Fulfilment, O2A, and Service Assurance on Fixed line and Mobile services.

Requirements:

  1. 7-10 years of experience in Salesforce with a Telecom background
  2. Knowledge of e2e Order Fulfilment, O2A, and Service Assurance on Fixed line and Mobile services

Additional Requirements:

  1. Should have prior experience with Telcom background
  2. Knowledge of Service Assurance, MACD Order Journeys, Case Management, eCare and Online Channels from Telecom perspective

Preferred Requirements:

  1. 7-10 years of experience in Billing/Finance with a Telecom background
  2. Knowledge of U2C/Finance journeys – Invoicing, Adjustments, Write-offs, Dunning, Credit Management from Telecom perspective


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