Telecom Business Analyst

4 weeks ago


Bengaluru, Karnataka, India NETSACH GLOBAL Full time

Greetings from Netsach - A Cyber Security Company.

Job Role

We seek a highly skilled Business Analyst to lead the analysis of business processes, identifying requirements, and implementing solutions that enhance our billing and revenue management systems.

Job Title: Business Analyst with Telecom BSS

Key Responsibilities

  • Collaborate with stakeholders to gather, document, and analyze business requirements related to BSS and BRM systems.
  • Evaluate existing processes and workflows to identify areas for improvement and optimization in revenue operations and delivery.
  • Work with technical teams to design and propose effective solutions that meet business needs, ensuring alignment with overall business strategy.
  • Analyze data related to customer billing, revenue, and operational metrics to provide insights and recommendations for business decisions.
  • Act as a liaison between business units and IT, ensuring clear communication and understanding of project objectives and outcomes.
  • Develop test cases and coordinate user acceptance testing (UAT) to ensure delivered solutions meet specified requirements.
  • Provide training and support to end-users and stakeholders on new systems and processes.
  • Stay updated on industry trends and best practices, recommending improvements to existing systems and processes.

Requirements

  • 8 years of experience.
  • 5+ years of experience as a Business Analyst in the telecom industry, with a focus on BSS and BRM systems.
  • Experience working with Telecom BSS/OSS.
  • Bachelors degree in business administration, Information Technology, or a related field.
  • Strong understanding of telecom operations, billing processes, and revenue management.
  • Experience with RODOD principles and practices is highly desirable.
  • Proficient in data analysis tools and methodologies, with strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
  • Familiarity with project management methodologies and tools is a plus.

Thank You

Netsach - A Cyber Security Company



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