Telecom Business Analyst
4 weeks ago
Greetings from Netsach - A Cyber Security Company.
Job Role
We seek a highly skilled Business Analyst to lead the analysis of business processes, identifying requirements, and implementing solutions that enhance our billing and revenue management systems.
Job Title: Business Analyst with Telecom BSS
Key Responsibilities
- Collaborate with stakeholders to gather, document, and analyze business requirements related to BSS and BRM systems.
- Evaluate existing processes and workflows to identify areas for improvement and optimization in revenue operations and delivery.
- Work with technical teams to design and propose effective solutions that meet business needs, ensuring alignment with overall business strategy.
- Analyze data related to customer billing, revenue, and operational metrics to provide insights and recommendations for business decisions.
- Act as a liaison between business units and IT, ensuring clear communication and understanding of project objectives and outcomes.
- Develop test cases and coordinate user acceptance testing (UAT) to ensure delivered solutions meet specified requirements.
- Provide training and support to end-users and stakeholders on new systems and processes.
- Stay updated on industry trends and best practices, recommending improvements to existing systems and processes.
Requirements
- 8 years of experience.
- 5+ years of experience as a Business Analyst in the telecom industry, with a focus on BSS and BRM systems.
- Experience working with Telecom BSS/OSS.
- Bachelors degree in business administration, Information Technology, or a related field.
- Strong understanding of telecom operations, billing processes, and revenue management.
- Experience with RODOD principles and practices is highly desirable.
- Proficient in data analysis tools and methodologies, with strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
- Familiarity with project management methodologies and tools is a plus.
Thank You
Netsach - A Cyber Security Company
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