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Salesforce Business Analyst

1 month ago

Bengaluru, Karnataka, India NTT DATA Full time

Job Title: Salesforce Business Analyst

Job Summary:

NTT DATA Services is seeking a skilled Salesforce Business Analyst to lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. The ideal candidate will have proven Salesforce product knowledge and experience in improving efficiencies in product management.

Key Responsibilities:

  • Work with business groups to understand demand and develop detailed requirements.
  • Collaborate with the business to lead Agile ceremonies and ensure the team meets its goals on time and within budget.
  • Manage integration across the platform and collaborate with Product Owner to gather and formulate requirements.
  • Analyze business requirements to identify gaps and translate requirements into functional user stories.
  • Document business requirements in the form of Epics and user stories, groom them with required stakeholders, and get them approved from the client.
  • Conduct requirement prioritization sessions with the client, maintain a healthy product backlog, and effectively manage both product and sprint backlogs.
  • Formulate techniques for effective Product Backlog Management and ensure goals, scope, and product domain are understood by every member in the Scrum Team properly.
  • Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing.
  • Demo the working solutions to the business stakeholders, address questions, and document feedback into the product backlog to be developed in the next build cycle.
  • Work with development teams to share product vision, clarify queries, resolve issues, and provide solutions.
  • Develop and maintain all documents and deliverables for clients for all phases of the project to substantially build the system functionalities.

Requirements:

  • Four-year Bachelor's degree preferably in marketing, computer science, information systems, engineering, or related field.
  • 2-4 years of experience as a Business Analyst.
  • 4+ years of experience leading a technical team while simultaneously managing multiple projects.
  • 2+ years of experience with the Agile methodology.
  • Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration, and global data centers. We are committed to our clients' long-term success.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.