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Operations Management Lead

1 month ago

Pune, Maharashtra, India Infosys Full time
Job Description

We are seeking an experienced Operations Management Lead to join our team at Infosys.

About the Role

This is a leadership position responsible for overseeing the operational aspects of our projects, ensuring compliance with established processes and procedures, and driving process improvements. The successful candidate will be expected to lead cross-functional teams and collaborate with stakeholders to meet project targets.

Responsibilities
  • Serving as a subject matter expert (SME) for quality assurance, ensuring that all work products meet the required quality parameters;
  • Ensuring process compliance and resolving escalations and queries in a timely manner;
  • Maintaining effective communication with team members and stakeholders to ensure seamless project execution;
  • Developing and implementing process improvements to enhance efficiency and productivity;
  • Fostering a collaborative environment that encourages open communication and knowledge sharing among team members.
Requirements
  • A Master's degree in Business Administration (MBA), or a related field;
  • Prior experience in operations management, preferably in a similar industry;
  • Strong leadership and interpersonal skills, with the ability to motivate and guide cross-functional teams;
  • Excellent problem-solving and analytical skills, with the ability to identify areas for improvement and develop solutions;
  • Effective communication and presentation skills, with the ability to articulate complex ideas and concepts to both technical and non-technical audiences;
Salary Information

The estimated annual salary for this role is around $120,000 - $180,000, depending on location and experience. This figure is based on national averages and may vary depending on individual circumstances.

Benefits

Infosys offers a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional development and growth.