Kitchen Stewarding Manager

2 weeks ago

Udaipur, Rajasthan, India Accor Full time

Job Description:

As a Culinary Operations Supervisor at Fairmont Udaipur Palace, you will be responsible for overseeing the daily operations of the kitchen and stewarding department. Your primary goal will be to ensure that all food and beverage services are delivered to the highest standards of quality, safety, and efficiency.

Responsibilities:

  • Assign specific duties to all employees under your supervision and instruct them in their work.
  • Prepare work schedules and obtain advance approval of overtime and vacation on a weekly basis.
  • Submit weekly payroll and overtime reports to the Director of Culinary for approval.
  • Ensure personal cleanliness and proper deportment of all employees under your supervision.
  • Prepare operating equipment provision budgets and maintain par levels of equipment.
  • Bring non-usable products to the attention of the Director of Culinary and record them as breakage.
  • Prepare and maintain all outlet par stocks with the Restaurant Managers.
  • Ensure proper sanitation standards are met through maintenance of local health and sanitation codes.
  • Maintain contracts with vendors and suppliers.
  • Coordinate maintenance of all back of the house equipment with the Director of Culinary and Director of Engineering.
  • Coordinate with the Food & Beverage Manager and Banquet Manager on equipment for festivals, promotions, and V.I.P. Banquet set up.
  • Ensure a healthy and safe working environment.
  • Maintain department communication logbooks and update notice boards.

Administration:

  • Motivate team members to set high standards and achieve demanding but achievable goals.
  • Provide helpful feedback and review performance.
  • Build commitment and inspire people to their best job possible.
  • Communicate a clear vision of Fairmont Culture, values, standards, and objectives through your own attitudes, approaches, and behaviors.

Financial and Revenue Responsibilities:

  • Balance financial control with Fairmont standards and values.
  • Analyze and respond to issues raised by guests or mystery shoppers.
  • Support Executive committee or Director of F&B decisions.
  • Awareness of current and forecast financial/business performance or actively involved in analyzing or implementing required changes.
  • Meet financial objectives based on budget or forecast.

Training and Human Resources:

  • Induct new team stewarding members following the stewarding induction manual.
  • Perform performance reviews in a timely manner.
  • Identify employee development needs.
  • Conduct training and development for team members.

Management Skills:

  • Ensure that guidelines are followed through detailed, hands-on, direct supervision.
  • Establish personal procedures for promotion, nominate employee of the month, and follow up on stewarding manual induction, job chat, 90 days reviews, and yearly review.
  • Participate actively in kitchen and stewarding monthly meetings.
  • Report any problems to the Director of Culinary, Executive Sous Chef, or Sous Chefs.
  • Liaise with senior chefs daily to ensure desired equipment requirements.
  • Participate in weekly back of house tours for cleanliness, hygiene, and maintenance.

To be fully conversant with:

  • Hotel fire procedures.
  • Back of house, stewarding, and organization skills.
  • Supervisory skills.
  • Flexibility with time as business requires.
  • Effective communication.
  • Grooming and attendance standards.
  • Proven experience to lead and motivate teams.
  • Good computer skills (Office M/S).
  • Hotel security procedures.
  • Hotel Health and Safety policy and procedures.
  • Hotel Facilities and attractions.
  • Hotel standards of operation and departmental procedures.

Qualifications:

  • Minimum 3 years of experience in the same job role.
  • Excellent verbal and written communication.
  • Strong operational and technical knowledge.
  • Strong team player and excellent follow-up skills.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.

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