Dialer Support Specialist
4 weeks ago
We are a leading product company in the messaging and communication space, providing innovative solutions to organizations across various industries.
Our product implementations span across India, South East Asia, Middle East, and Africa, with a team of 100+ professionals with multi-disciplinary skills.
Job SummaryWe are seeking a highly skilled Dialer Support Specialist to join our team. The successful candidate will be responsible for installing and configuring dialer systems, ensuring their optimal performance and functionality.
The ideal candidate will have a strong background in Asterisk, Linux, CentOS, and databases such as SQL, MySQL, and MSSQL. Excellent problem-solving skills and the ability to troubleshoot technical issues are essential.
Key Responsibilities- Install and configure dialer systems to ensure optimal performance and functionality
- Troubleshoot and resolve technical issues related to dialer systems, including Asterisk and database errors
- Perform system maintenance and updates to ensure smooth operation and optimal performance
- Collaborate with the development team to design and implement dialer system enhancements and upgrades
- Provide technical support to clients and end-users, resolving their queries and issues related to dialer systems
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proven experience as a Dialer Support Engineer or a similar role
- Proficient in Asterisk, Linux, CentOS, and databases such as SQL, MySQL, and MSSQL
- Excellent problem-solving skills and the ability to troubleshoot technical issues
- Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders
We offer a dynamic and challenging work environment, with opportunities for growth and development. If you are a motivated and skilled professional looking for a new challenge, we encourage you to apply.
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