Dining Operations Manager
4 weeks ago
Key Responsibilities:
- Lead a team of banquet professionals, providing guidance and mentorship to ensure exceptional service and operational efficiency.
- Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency.
- Develop and implement strategies for new product offerings, services, and experiences that enhance the guest experience.
- Prepare daily assignment sheets for banquet colleagues, conduct pre-function meetings, and ensure seamless execution of events.
- Communicate effectively with hosts, guests, and internal stakeholders to address any last-minute requirements or needs.
Qualifications:
- At least 2 years of experience in a fast-paced banquet or event operations environment.
- Diploma in Food and Beverage or a related field.
- Strong leadership skills, with a focus on service excellence and previous experience in managing teams.
- Proven ability to build and maintain strong relationships with all stakeholders, including guests, colleagues, and vendors.
- Excellent communication and networking skills, with a focus on clear and concise messaging.
- Ability to lead by example, foster a strong team culture, and drive high performance.
- Strong problem-solving skills and ability to work well under pressure in a fast-paced environment.
- Ability to prioritize guest needs, remain calm, and provide courteous service at all times.
Work Arrangements:
Full-time employment.
Location:
On-site at AccorHotel.
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