Client Success Business Partner

1 week ago


Chennai, Tamil Nadu, India Verifitech Services - India Full time
Client Success Team

Client Success is about building strong, long-lasting relationships with our clients. As a Client Success Team member, you will be responsible for ensuring our clients receive the best possible service. You will work closely with our clients to understand their needs and develop solutions to meet those needs.

Responsibilities:

• Serve as the main point of contact for assigned clients, building strong relationships and understanding their specific needs.
• Conduct regular check-ins and meetings to understand their background verification needs and provide updates on services.
• Proactively identify opportunities to expand services and upsell to existing clients based on their requirements.
• Collaborate with our operations team to oversee the implementation and execution of background verification projects for clients.
• Monitor project timelines, deliverables, and quality to ensure client expectations are met or exceeded.
• Develop and execute client success strategies to enhance client satisfaction, retention, and overall success.
• Conduct regular business reviews with clients, presenting key metrics, insights, and recommendations for improvement.
• Identify and address any potential risks or issues that may impact client satisfaction and take proactive measures to mitigate them.
• Respond to client inquiries, concerns, and escalations promptly and effectively, providing appropriate solutions and ensuring client satisfaction.

Requirements:

• Bachelor's degree in business, human resources, or a related field (or equivalent experience).
• Proven experience in a client success or account management role, preferably in a background verification or HR-related industry.
• Strong understanding of background verification processes and compliance requirements is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build rapport and influence clients.
• Strong problem-solving and conflict resolution skills, with the ability to handle client issues professionally and efficiently.
• Ability to manage multiple clients and projects simultaneously, while maintaining attention to detail and meeting deadlines.
• Proficiency in using CRM software and other relevant tools for account management and client engagement.
• Results-driven mindset with a focus on client satisfaction and business growth.

  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success Strategic PartnerWe seek a highly skilled and experienced Client Success Strategic Partner to join our team at Verifitech Services - India. As a key member of our Client Success team, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their overall success and satisfaction.Key...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the Role:As a Client Success Team Lead at Verifitech Services - India, you will be responsible for leading and managing a team of client success professionals to ensure the success and satisfaction of our valued clients. Your primary focus will be on building strong relationships with clients, maximizing their utilization of our products or services,...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    At Verifitech Services - India, we are seeking a highly skilled and experienced Client Success Team Lead to lead and manage a team of client success professionals. The ideal candidate will have a proven track record of building strong relationships with clients, maximizing their utilization of our products or services, and driving customer retention and...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Seeking a highly skilled Client Success Manager to spearhead the growth and retention of our clients. The ideal candidate will possess a strong understanding of background verification processes and client needs.Key Responsibilities:Client Relationship Management:Build and maintain strong relationships with clients through regular communication and proactive...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job Title: Client Success ExecutiveDescription:We are seeking a highly skilled Client Success Executive to join our team at Verifitech Services - India. As a Client Success Executive, you will be responsible for ensuring the overall success and satisfaction of our clients. This includes building strong relationships with our clients, understanding their...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Overview: As a Client Success Specialist at Verifitech Services - India, you will be responsible for establishing and maintaining strong relationships with clients, becoming their trusted advisor and primary point of contact. You will understand clients' business goals, challenges, and expectations to effectively tailor our solutions and services to meet...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success Senior ExecutiveAt Verifitech Services - India, we are seeking a highly skilled Client Success Senior Executive to join our team. As a key member of our client-facing team, you will be responsible for ensuring the overall success and satisfaction of our clients.Key Responsibilities:Client Relationship Management: Develop and maintain strong...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success Manager RoleAt Verifitech Services - India, we are seeking a seasoned Client Success Manager to drive client satisfaction and retention. This role will be responsible for building and maintaining strong relationships with assigned clients, serving as their trusted advisor and point of contact.Key Responsibilities:Client Relationship...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success Senior ExecutiveAt Verifitech Services - India, we seek a highly skilled Client Success Senior Executive to join our team. This role will play a critical part in ensuring the overall success and satisfaction of our clients. As a Client Success Senior Executive, you will be responsible for building strong and lasting relationships with our...


  • Chennai, Tamil Nadu, India Metamax(Your Digital Partner) Full time

    Business Development RoleIdentify potential clients with strong commercial potential and build business relationships.Conduct market research to identify new business opportunities for Metamax (Your Digital Partner).Develop and implement strategies to promote the company's digital solutions.Presentation and demonstration of the benefits of digital solutions...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success TeamRole OverviewWe are seeking a skilled Client Success Manager to join our team at Verifitech Services - India. As a Client Success Manager, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service, and driving overall client satisfaction.Key ResponsibilitiesClient...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success Manager at Verifitech Services - IndiaThe ideal candidate will excel in building strong relationships with clients, ensuring their background verification needs are met or exceeded. Key responsibilities include:Client Relationship Management: Build and maintain strong relationships with assigned clients, serving as their trusted advisor and...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    ​Key ResponsibilitiesClient Onboarding: Oversee the onboarding process for new clients, ensuring a smooth and efficient implementation of our products or services.Client Relationship Management: Develop and maintain strong relationships with key clients, acting as their primary point of contact. Understand their business objectives, challenges, and...


  • Chennai, Tamil Nadu, India Metamax(Your Digital Partner) Full time

    At Metamax, your digital partner, we are seeking a Business Growth Specialist to help us expand our client base and drive revenue growth.ResponsibilitiesIdentify and establish strategic partnerships with key clients to drive business growth.Conduct market research to identify new opportunities and stay ahead of the competition.Develop and implement effective...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job Title: Client Success ExecutiveJob Summary: We are seeking a highly skilled Client Success Executive to join our team at Verifitech Services - India. As a Client Success Executive, you will be responsible for ensuring the success of our clients by managing their accounts and building strong customer relationships.Key Responsibilities:Manage and nurture...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Client Success TeamJob DescriptionVerifitech Services - India is seeking a skilled Client Success Team member to join our team. As a Client Success Team member, you will play a key role in building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving business growth.ResponsibilitiesClient Relationship ManagementAct...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job DescriptionAs a Client Success Team member at Verifitech Services - India, you will play a pivotal role in ensuring the satisfaction and retention of our clients. Your primary responsibility will be to build and maintain strong relationships with assigned clients, understanding their unique business needs and requirements.Key ResponsibilitiesClient...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Job Title: Sr. Client Success ExecutiveJob OverviewWe are seeking a highly motivated and experienced Sr. Client Success Executive to join our team at Verifitech Services - India. The successful candidate will be responsible for ensuring the success of our clients by managing their accounts and building strong customer relationships.Key...

  • Client Success Manager

    15 hours ago


    Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Company OverviewVerifitech Services - India is a leading company in the background verification services industry, delivering comprehensive solutions to businesses across India with a strong presence in Chennai. Our mission is to provide innovative services that meet our clients' needs.Job OverviewThe Client Success Manager will be responsible for ensuring...


  • Chennai, Tamil Nadu, India Metamax(Your Digital Partner) Full time

    At Metamax, your digital partner, we are seeking a highly motivated Business Development Representative to join our team. In this role, you will be responsible for identifying and prospecting potential clients in the retail industry. Your strong business acumen and ability to develop effective strategies will enable you to understand client needs and present...