Service Manager
4 weeks ago
Company Overview
Lifelancer is a talent-hiring platform that connects professionals with opportunities in life sciences, pharma, and IT. As a Service Manager at Lifelancer, you will be part of a dynamic team dedicated to delivering exceptional service to our clients.
About the Role
We are seeking an experienced Service Manager to join our team. The successful candidate will be responsible for providing high-quality support to customers across the Asia Pacific region (excluding China). This includes conducting on-site installation, qualification, repairs, preventive maintenance, and on-site/virtual support of Thermo Fisher Scientific's range of LSMS/IOMS equipment.
About You
To be successful in this role, you will need:
- Bachelor's Degree in Instrumentation/Electronics Engineering or related field;
- At least 10 years of hands-on experience servicing Mass Spectrometry (LCMS/GCMS/In-organic MS) equipment;
- Strong interpersonal and effective communication skills;
- Able to work independently and as part of a group to accomplish individual and team objectives;
- Ability to travel extensively within the Asia Pacific region (excluding China).
Salary and Benefits
The estimated salary for this position is $120,000-$150,000 per annum, depending on experience. We also offer a competitive benefits package, including annual incentive plan bonus, healthcare, and a range of employee benefits.
About Our Company Culture
We stand for integrity, intensity, innovation, and involvement. At Lifelancer, we value diversity and respect individuals from all backgrounds. If you're passionate about delivering exceptional service and working with a talented team, we encourage you to apply.
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