Service Operations Manager
1 day ago
We are seeking a skilled Service Operations Manager to join our team at IFB Industries Ltd.
The ideal candidate will have 3+ years of experience with good career stability and a BE/B-Tech graduate degree. The preferred industries for this role include Consumer Durables, DTH, Water Purifiers, Telecom, and Battery Inverters.
Responsibilities- Key Performance Indicators (KPIs):
- Oversee service KPIs for appliances, including installations and service calls.
- Achieve service TAT parameters.
- Customer Satisfaction:
- Drive Customer Satisfaction Score through set processes.
- Dealer and Franchisee Management:
- Support dealer and franchisee management to improve service operations.
- Grievance Resolution:
- Resolution of customer grievances on time.
- Team Development:
- Mentoring and drive service partner to achieve service excellence.
- Revenue Growth:
- Drive service revenue through satisfied customers.
- 3+ years of experience in the industry.
- BE/B-Tech graduate degree.
- Strong customer orientation, communication skills, and ability to generate revenue.
As a Service Operations Manager at IFB Industries Ltd., you can expect a competitive salary ranging from ₹800,000 to ₹1,200,000 per annum, depending on your location and qualifications. This estimate is based on industry standards and takes into account the cost of living in various locations across India.
-
Service Operations Manager
3 weeks ago
Delhi, Delhi, India Steal Deals Full timeJob Role: Service Operations ManagerJob Summary: We are seeking a highly skilled Service Operations Manager to join our team at Steal Deals. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Main Responsibilities: Customer Service: Provide timely and effective...
-
Service Operations Manager
1 month ago
Delhi, Delhi, India Otis College of Art and Design Full timeService Operations Manager Role Overview:As a Service Operations Manager at Otis, you will be responsible for conceptualizing and implementing maintenance systems and records. You will also develop and improve rapport between customers and the company, and ensure the implementation of safety at all levels.Key Responsibilities:Conceptualize and implement...
-
Service Delivery Manager
4 weeks ago
Delhi, Delhi, India Lingaro Full timeJob Summary:As a Service Delivery Manager - IT Operations, you will be responsible for ensuring the smooth and reliable operation of IT services, infrastructure components, and supporting systems in the Data & Analytics area. This role requires a strong understanding of IT Service Delivery and excellent communication and negotiation skills. You will work...
-
Customer Service Operations Manager
1 month ago
Delhi, Delhi, India Mahindra Rise Full timeJob Summary:Mahindra Rise is seeking a skilled Customer Service Operations Manager to lead the implementation of service processes at channel partners. The ideal candidate will have a strong background in customer service and technical support, with experience in analyzing technical complaints and rectifying defects in vehicles.Key Responsibilities:Analyze...
-
Service Operations Director
4 weeks ago
Delhi, Delhi, India Auction Ghar Full timeAuction Ghar is seeking a highly skilled Service Manager to lead and manage a team of service professionals, overseeing operations, service delivery, and customer interactions to ensure high levels of satisfaction.Key Responsibilities:1. Team Leadership and Development:Develop and implement strategies to improve team performance, productivity, and...
-
Operations Manager
4 weeks ago
Delhi, Delhi, India Hyatt Corporation Full timeOperations Manager - Food and Beverage ServiceHyatt Corporation is seeking a highly skilled Operations Manager - Food and Beverage Service to join our team. The ideal candidate will have a strong background in restaurant management and a passion for delivering exceptional guest experiences.Key Responsibilities• Assist in the implementation of brand...
-
Aviation Services Operations Manager
4 weeks ago
Delhi, Delhi, India GMR Group Full timeJob Purpose As an Aviation Services Operations Manager, you will oversee the installation, testing, and commissioning of GPU, PCA, and PW systems to ensure maximum utilization and revenue optimization for the GMR Group. Key Accountabilities Key Performance Indicators Effective control of PBB, GPU, PCA, and PWS equipment Maintenance of...
-
Food and Beverage Service Operations Manager
3 days ago
Delhi, Delhi, India Hyatt Corporation Full timeJob SummaryThe Food and Beverage Service Operations Manager is responsible for ensuring the efficient operation of our food and beverage outlets. This role plays a critical part in delivering exceptional guest experiences, meeting revenue targets, and maintaining high standards of service quality.About YouWe are looking for an experienced Food and Beverage...
-
Education Placement Consultant
1 day ago
Delhi, Delhi, India THEE MANAGER Full timeThe THEE Manager is hiring an experienced consultant to manage education placements.Key ResponsibilitiesCultivate relationships with students, parents, and educational institutions to identify placement opportunities.Develop and maintain a strong understanding of the education industry to effectively match clients with suitable placements.Provide exceptional...
-
Service Operations Manager
4 weeks ago
Delhi, Delhi, India Otis College of Art and Design Full timeResponsibilities: As a key member of our team, you will be responsible for conceptualizing and implementing maintenance systems and records. You will also conceptualize methods for reducing callbacks and monitor their effectiveness. Additionally, you will develop and improve rapport between customers and the company, and create safety awareness among...
-
Senior Manager Service Operations Specialist
4 weeks ago
Delhi, Delhi, India Lifelancer Full timeJob DescriptionAt Lifelancer, we are seeking a highly skilled Senior Manager Service Operations Specialist to join our team. As a key member of our service operations team, you will be responsible for delivering exceptional service to our customers in the Asia Pacific region, excluding China.Key Responsibilities:Install, qualify, and maintain Thermo Fisher...
-
Operations Manager for After Sales Services
2 weeks ago
Delhi, Delhi, India Hero Motocorp Full timeAbout the RoleWe are seeking an experienced Operations Manager to lead our After Sales Services team. In this role, you will be responsible for overseeing the entire after sales process, from customer feedback to inventory management.Key Responsibilities:Develop and implement operational strategies to achieve all services as per HMCL guidelinesMonitor...
-
Delhi, Delhi, India GMR Group Full timeJob OverviewGMR Group is seeking a skilled Aviation Services Operations Manager Lead to join our team.About the RoleThis role is responsible for ensuring 100% usage and maximum utilization of GPU, PCA & PW system, thereby maximizing revenue. The ideal candidate will have strong leadership skills and experience in operations and maintenance.Key...
-
F&B Service Operations Manager
4 weeks ago
Delhi, Delhi, India Hyatt Corporation Full timeJob DescriptionThe Team Leader - Outlet is responsible to assist the Outlet Manager in ensuring that the outlet is managed efficiently according to the established concept statement. The ideal candidate will have a relevant degree or diploma in Hospitality or Tourism management, with a minimum of 2 years of work experience in hotel operations.Key...
-
Health Services Operations Manager
4 weeks ago
Delhi, Delhi, India AIKA Health Full timeOperational Excellence in Health ServicesWe are seeking an exceptional Health Services Operations Manager to join our founding team at AIKA Health. This role requires a strategic thinker with strong operational background, capable of driving our mission to deliver exceptional health outcomes.Key Responsibilities:Operational Leadership: Develop and implement...
-
Service Operations Specialist
3 weeks ago
Delhi, Delhi, India Lifelancer Full timeJob Title: Senior Manager ServiceAbout the Job: We are seeking a highly skilled Senior Manager Service to join our team at Lifelancer. As a Senior Manager Service, you will be responsible for providing exceptional service to our customers, ensuring timely and efficient delivery of our products and services.Key Responsibilities:Carry out on-site installation,...
-
Service Operations Manager
3 weeks ago
Delhi, Delhi, India Otis College of Art and Design Full timeResponsibilities:Conceptualize and implement maintenance systems and records.Develop and improve rapport between customer and company.Developing & meeting Business plan forecast.Manpower planning.Ensure implementation of safety at all levels.Conceptualize, and plan methods to better inventory control of stores.Generate monthly management report on Service...
-
Regional Operations Manager
1 day ago
Delhi, Delhi, India SIS PROSEGUR Full timeJob OverviewSIS Prosegur seeks a seasoned Regional Operations Manager to oversee the smooth operations and business development of ATM services, FLM, CIT, CPD, and Bullion in their designated region.
-
Data Engineer Azure Services
3 weeks ago
Delhi, Delhi, India IT Service Company Full timeAbout the JobWe are seeking a skilled Data Engineer with extensive experience in Azure Data Services to drive analytics and business insights. The ideal candidate will have a strong background in data processing and a passion for leveraging big data technologies to deliver value to our organization.Key Responsibilities1. Data ProcessingDesign, implement, and...
-
Regulatory Licensing Specialist
1 month ago
Delhi, Delhi, India Tether Operations Limited Full timeJob OverviewTether Operations Limited is seeking a highly skilled Regulatory Licensing Coordinator to join our dynamic team. As a key member of our Regulatory and Licensing team, you will play a crucial role in ensuring compliance with regulatory requirements and obtaining necessary licenses for our operations.Key ResponsibilitiesCoordinate licensing...