Operations Manager
4 weeks ago
Operations Manager - Food and Beverage Service
Hyatt Corporation is seeking a highly skilled Operations Manager - Food and Beverage Service to join our team. The ideal candidate will have a strong background in restaurant management and a passion for delivering exceptional guest experiences.
Key Responsibilities
• Assist in the implementation of brand standards and quality procedures.
• Collaborate with Outlet Managers to ensure seamless food and beverage service.
• Respond to consumer audit results and implement relevant changes.
• Foster a supportive and flexible work environment among Outlet Managers.
• Monitor service and food standards, taking corrective actions as necessary.
• Verify the use of fresh products in food preparation.
• Assist in creative suggestions and ideas for menu and service improvements.
• Maintain a thorough knowledge of menu items and recommend combinations and alternatives.
• Ensure the outlet is clean and organized, both front and back of house.
• Liaise with Housekeeping Department to maintain cleaning schedules.
• Ensure employees deliver exceptional guest service and maintain a positive work environment.
Requirements
• Relevant degree, apprenticeship, or diploma in Hospitality or restaurant management.
• Minimum 2 years' experience as Assistant Outlet Manager or Team Leader/Captain in a hotel or large restaurant.
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