IT Service Delivery Manager

2 days ago


Delhi, Delhi, India DigiMoksha Solutions Full time

**Job Summary**

DigiMoksha Solutions is seeking an IT Service Delivery Manager to oversee the implementation and maintenance of our IT services. The ideal candidate will possess strong technical expertise and excellent leadership skills to drive business growth and success.

Key Responsibilities:

  • Lead cross-functional teams to deliver high-quality IT services, meeting customer expectations and business objectives
  • Design and implement efficient service management processes, leveraging Microsoft 365 tools and platforms
  • Collaborate with stakeholders to identify areas for improvement and develop strategic plans to enhance IT capabilities
  • Develop and maintain relationships with vendors and partners to ensure timely delivery of IT services

Requirements:

  • 5-10 years of experience in IT service management or a related field
  • Strong knowledge of Microsoft 365 tools, including OneDrive, Teams, SharePoint, and Azure services
  • Experience with service desk software and incident management processes
  • Excellent communication and leadership skills, with the ability to motivate and direct teams effectively

Compensation Package:

The salary for this position is estimated at $100,000 - $160,000 per annum, commensurate with experience and qualifications.



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