Customer Service Manager
3 days ago
We are seeking a highly skilled Customer Support Executive to oversee our customer service team. This role involves managing a team of representatives who provide excellent customer service and after-sales support.
Key Responsibilities- Team Management: Manage a team of customer support representatives, ensuring they deliver exceptional service to clients.
- Process Oversight: Oversee the entire customer service process, from initial contact to resolution.
- Complaint Resolution: Resolve customer complaints in a timely and professional manner.
- Policies and Procedures: Create and implement policies and procedures for customer service.
- Training and Development: Plan and conduct training sessions to standardize service delivery.
- Quality Assurance: Conduct quality assurance surveys with customers to gather feedback and improve service delivery.
To succeed in this role, you must have:
- A strong background in customer service or a related field.
- Excellent leadership and communication skills.
- The ability to manage multiple priorities and deadlines.
- Strong problem-solving and conflict resolution skills.
We offer a competitive salary, benefits package, and opportunities for career growth and development.
Estimated Salary: $65,000 - $85,000 per annum, depending on experience and qualifications.
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Customer Service Manager
1 month ago
Delhi, Delhi, India Mahindra Rise Full timeJob Title: Customer Care ManagerAt Mahindra Rise, we are seeking a highly skilled Customer Care Manager to join our team. The successful candidate will be responsible for ensuring exceptional customer service and support across our vehicle care services.Key Responsibilities:Analyze technical complaints from customers and rectify defects in vehicles or...
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Customer Service Manager
1 week ago
Delhi, Delhi, India CryptoMize Full timeJob DescriptionWe are seeking a highly skilled and experienced Customer Service Manager to join our team at CryptoMize.OverviewAs a Customer Service Manager, you will be responsible for ensuring that our customers receive exceptional service and support. You will be the primary point of contact for customer inquiries and issues, and will work closely with...
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Customer Service Manager
2 weeks ago
Delhi, Delhi, India DinePalace Foodme Full timeThis role focuses on delivering exceptional customer support and fostering a customer-centric culture within DinePalace / Foodme. We are seeking a highly skilled Customer Service Manager to drive customer satisfaction and loyalty. Key responsibilities include - Enhancing customer experiences through engagement and organic growth - Managing customer...
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Customer Service Manager
4 weeks ago
Delhi, Delhi, India Mahindra Rise Full timeJob Summary:Mahindra Rise is seeking a skilled Customer Service Manager to join our team. As a key member of our service team, you will be responsible for ensuring the highest level of customer satisfaction through effective resolution of technical complaints and defects in vehicles.Key Responsibilities:Analyse technical complaints of vehicles in the field...
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Customer Service Manager
3 weeks ago
Delhi, Delhi, India Thomas Global Logistics Private Limited Full timeAbout the RoleWe are seeking an experienced Client Relations Expert to join our team at Thomas Global Logistics Private Limited. As a Client Relations Expert, you will be responsible for managing customer relationships and ensuring high levels of customer satisfaction.Your Key ResponsibilitiesOversee the customer service team and ensure timely and effective...
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Customer Service Manager
3 weeks ago
Delhi, Delhi, India Reqpro Consulting Services Full timeWe are seeking an experienced customer relationship manager to build and preserve trusting relationships with key customers. Their main goal is to identify opportunities to grow the customer base and maintain positive relationships with new clients.Responsibilities:Respond to customer inquiries in a timely and professional manner.Communicate with customers...
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Customer Service Operations Manager
4 weeks ago
Delhi, Delhi, India Mahindra Rise Full timeJob Summary:Mahindra Rise is seeking a skilled Customer Service Operations Manager to lead the implementation of service processes at channel partners. The ideal candidate will have a strong background in customer service and technical support, with experience in analyzing technical complaints and rectifying defects in vehicles.Key Responsibilities:Analyze...
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Customer Service Manager
4 weeks ago
Delhi, Delhi, India TheSqua Full timeJob Responsibilities:As a key member of TheSqua team, you will be responsible for delivering exceptional customer service and driving revenue growth through effective sales and marketing strategies.Key Responsibilities:To provide timely and efficient responses to customer inquiries and resolve any issues that may arise.To identify and capitalize on sales...
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Customer Service Manager
2 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeAbout Vodafone Idea LimitedVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan-India Voice and Data services across 2G, 3G, and 4G platforms.We are committed to delivering delightful customer experiences and contributing towards creating a truly 'Digital...
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Education Industry Career Advisor
1 month ago
Delhi, Delhi, India THEE MANAGER Full timeThe THEE Manager is seeking a highly skilled and experienced individual to join their team as a key player in the education industry.About the RoleAs a key member of the THEE Manager team, you will be responsible for providing exceptional customer service to students and parents, ensuring that their needs are met and exceeded.You will work closely with leads...
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Customer Service Director
3 weeks ago
Delhi, Delhi, India Zeca Tech Full timeJob SummaryZeca Tech is seeking a highly skilled Customer Service Director to lead our customer service team and drive customer satisfaction.Key ResponsibilitiesDevelop and implement customer care strategies to improve overall customer satisfaction.Lead and manage the customer service team to deliver exceptional service and support.Set and maintain customer...
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Customer Service Director
4 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Service DirectorZeca Tech is seeking a highly skilled Customer Service Director to lead our customer service team. As a key member of our organization, you will be responsible for developing and implementing customer service policies and procedures, managing and leading the customer service team, and handling escalated customer complaints and...
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Customer Service Director
4 weeks ago
Delhi, Delhi, India Zeca Tech Full timeCustomer Service DirectorZeca Tech is seeking a highly skilled Customer Service Director to lead our customer service team. The ideal candidate will have a proven track record of delivering exceptional customer experiences and driving business growth through customer loyalty and retention.Key ResponsibilitiesDevelop and implement customer service strategies...
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Customer Service Representative
1 month ago
Delhi, Delhi, India JOBS Clap Full timeWe are seeking a highly skilled Customer Service Representative to oversee the customer service process and manage a team of representatives who will offer excellent customer service and after-sales support.Key Responsibilities:To handle calls from customers or clients and provide them with a solution to their queries.Resolving issues and troubleshooting...
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Customer Service Ambassador
4 weeks ago
Delhi, Delhi, India CryptoMize Full timeJob DescriptionCryptoMize is seeking a highly skilled Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients.ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Provide product and service...
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Customer Service Representative
3 weeks ago
Delhi, Delhi, India TCP Corps Full timeCustomer Service Role OverviewThe Customer Service Associate plays a critical role in our organization, serving as the primary point of contact for our customers. They are responsible for delivering exceptional customer service and ensuring that all inquiries and issues are addressed promptly and effectively, contributing to overall customer satisfaction and...
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Customer Service Representative
1 month ago
Delhi, Delhi, India CryptoMize Full timeJob Description:CryptoMize is seeking a highly skilled Customer Service Executive to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate...
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Customer Service Lead
2 weeks ago
Delhi, Delhi, India Vodafone Idea Limited Full timeJob Title: Customer Service LeadVodafone Idea Limited is a leading telecom service provider committed to delivering outstanding customer experiences. We are seeking an exceptional Customer Service Lead to manage credit risk, receivables, and customer retention.Key Responsibilities:Lead credit collections and bad debt management to minimize financial...
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Customer Service Liaison
3 weeks ago
Delhi, Delhi, India GCS Consulting Services Full timeJob Title: Front Desk ManagerLocated in our office in Mumbai, we are seeking a highly skilled Front Desk Manager to join our team at GCS Consulting Services.This is a full-time role that requires the ability to ensure customer satisfaction, provide exceptional customer service, and handle receptionist duties in a fast-paced environment. The successful...
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Customer Service Representative
4 weeks ago
Delhi, Delhi, India LEUTE PEN INDIA PRIVATE LIMITED Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Leute Pen India Private Limited. As a key member of our international support team, you will be responsible for providing exceptional customer service and support to our global customer base.Key ResponsibilitiesProvide timely and accurate responses...