Customer Service Experience Manager
4 days ago
Company Overview:
ELife Transfer is a fast-growing start-up based in the heart of Silicon Valley. As a global company, we recruit talent worldwide to support our international customer base.
Vision:
We strive to provide reliable ground transportation services globally with all types of vehicles.
Mission:
We aim to empower high-quality local fleets and deliver exceptional customer experiences.
Corporate Culture:
We value a team-first approach, partner-centricity, collaboration, ownership, continuous learning, hard work, and pragmatism.
About the Company:
ELife Transfer is a leading provider of premium ground transportation services. Our mission is to revolutionize the way people travel by offering seamless, efficient, and secure experiences.
Job Title: Quality Evaluator Customer Service
About the Role:
We are seeking a meticulous and detail-oriented Quality Evaluator to join our team. In this role, you will monitor, analyze, and improve the quality of customer service and operational processes to ensure a seamless experience for our clients.
Key Responsibilities:
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