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Customer Success Advocate

1 month ago

Gurgaon, Haryana, India VLead Full time

We are seeking a highly skilled Customer Success Associate to join our VLead team.

The ideal candidate will be responsible for handling customer queries, providing excellent communication skills in English, and possessing strong customer handling skills.

To succeed in this role, you should have a graduate or undergraduate degree, with experience in International BPO preferred. Comfortable working night shifts is essential.

As a valued member of our team, you can expect:

  • A competitive salary ranging from 28,000 to 30,000 (in-hand: 23,677 to 25,622) based on your level of experience.

We also offer a travelling allowance of INR 180/day for male candidates during the training period.

You will have the opportunity to work in a dynamic environment with a supportive team and contribute to the success of our international clients.

Please find below the detailed job description and requirements:

Job Description

VLead's Customer Success Associate will be responsible for:

  • Handling customer queries raised by AU customers.
  • Providing excellent communication skills in English.
  • Possessing strong customer handling skills.
Required Skills and Qualifications

The ideal candidate should possess:

  • Excellent communication skills in English.
  • Customer handling skills.
  • A graduate or undergraduate degree.
  • Experience in International BPO (preferred).
  • Comfortable working night shifts.
Benefits

VLead offers a competitive salary package and additional benefits including:

  • A travelling allowance of INR 180/day for male candidates during the training period.