Process Trainer

3 weeks ago


Kolkata, West Bengal, India GFL Recruitment Private Limited Full time

Job Title: Process Trainer - BPO Specialist

Job Summary:

We are seeking a highly skilled Process Trainer - BPO Specialist to join our team at GFL Recruitment Private Limited. As a Process Trainer - BPO Specialist, you will be responsible for creating comprehensive training materials, conducting regular training sessions, and educating team members on accurate data labeling and its impact on machine learning model performance.

Key Responsibilities:

  • Create comprehensive training materials covering transaction monitoring data processing and quality assurance.
  • Conduct regular training sessions for new hires and ongoing training for existing team members.
  • Educate team members on the importance of accurate data labeling and its impact on machine learning model performance.
  • Provide detailed guidelines and hands-on training to ensure high labeling accuracy.
  • Stay informed about the latest developments in data processing and quality assurance.
  • Revise training materials to incorporate new standards, technologies, and best practices.
  • Assess the effectiveness of training programs through feedback assessments and performance metrics.
  • Make necessary improvements to training approaches and materials based on evaluation results.
  • Foster a culture of continuous learning and improvement within the team.
  • Collaborate with quality analysts and other stakeholders to identify training needs and address skill gaps.
  • Maintain detailed records of training sessions, participant progress, and feedback.
  • Report on training outcomes and suggest actionable insights for improving quality assurance processes.

Requirements:

  • Graduate/Postgraduate in a relevant field.
  • Min 23 years of process trainer or relevant experience.
  • Professional & committed to work.
  • Complete knowledge of the training domain in the Data Annotation field.
  • Good knowledge of Data Labelling & Data Annotation.
  • Should have good knowledge regarding all sorts of training tools methodology/feedback delivery/BQM/TNI & etc.
  • Should know Data Annotation/AI/ML/Data Processing/Data Labelling.
  • Well Versed with 2D/3D photos & panoramas AI & Annotation Tools.
  • Able to understand the instructions & able to convey the same to users.

About Us:

GFL Recruitment Private Limited is a leading recruitment agency that specializes in providing top talent to various industries. We are committed to delivering exceptional recruitment services and building long-term relationships with our clients and candidates.



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