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Process Trainer
3 weeks ago
Teleminds Infotech Pvt Ltd is looking for **Process Trainer **to lead business operations in a Captive Center environment. The position is responsible for the overall leadership of the International Sales and operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership
**JOB RESPONSIBILITIES-**
- Ensure successful execution of training needs
- Training of new joiners for sales and Conduct process knowledge tests
- Measure program training effectiveness
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Conduct refresher trainings based on Floor Feedback
- Manage Knowledge Check for New Hires & Production Staff
**KNOWLEDGE, SKILLS, OTHER ABILITIES-**
- Very Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Ability to work in morning shift.
- 1- 5 years of experience in Training ( line trainer experience can also be considered )
**Shift**: 8 am-5 pm (Monday-Friday)
8 am-1 pm (Saturday)
**Salary**: 20000/-to 35000/
**Salary**: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Fixed shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Trainer: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91
8420987778
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