DMS Support Specialist

4 weeks ago


Navi Mumbai, Maharashtra, India IDBI Intech Full time

At IDBI Intech, we're seeking a skilled DMS Support Specialist to join our team. This role is ideal for individuals with expertise in Document Management Systems and Newgen Product Suite.

About the Job

We offer an exciting opportunity to work on day-to-day issues in DMS, test and implement bug fixes, and coordinate with business stakeholders to develop changes/customizations in business rules.

Key Responsibilities:
  • Troubleshoot software issues related to Document Management System / Newgen Product Suite (iBPS-Omniapp, OmniDocs, OmniScan, BAM, Clasificator).
  • Develop and implement bug fixes, ensuring seamless system performance.
  • Collaborate with business stakeholders to modify existing business rules, adding new schemes or modifying JSP files, JAR files, procedures, etc.
  • Create reports, resolve report-related issues in BAM, and deploy CRs in UAT/production environments.
  • Analyze system performance using strong analytical knowledge, identifying root causes of issues.
  • Maintain regulatory compliance and perform preventive monitoring and maintenance.
Requirements

To succeed in this role, you should have:

  • Strong analytical skills, including root cause analysis.
  • Knowledge of regulatory compliance.
  • Expertise in all types of log analysis.

In terms of salary, we estimate it to be around $80,000 - $100,000 per annum, depending on experience and qualifications.


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