SAP Basis Support Specialist
4 weeks ago
Job Summary
We are seeking an experienced SAP Basis Support Specialist to join our team at BlueByte Technologies. The successful candidate will be responsible for providing 24x7 onsite SAP Basis support for a complex SAP landscape in a large Pharma organization, covering multiple geographies and timezones.
- Lead the 24x7 support team in daily operations, providing Basis / OS / DB / Network / Interface support to ensure 99.9% system availability and SLA compliance.
- Provide basis support to ongoing implementation / upgrade / roll-out projects.
Requirements
- 6 to 8 years of strong hands-on experience in SAP Basis covering Implementations, Upgrades, Integration & Operational support handling ABAP & JAVA stacks on Suse Linux with HANA / Sybase / MaxDB databases in medium / large organizations.
- Full time Engg. Graduate / MCA.
Technical Skills
- Strong hands-on experience handling at least one end-to-end Implementation and Upgrade project each.
- Good experience handling issues related to S/4HANA, BW, PO, Solman, DMS, BEx, WebDispatcher, HANA Cloud systems in the areas of Performance, Integration, Server OS, Database, EDI/IDocs, workflows etc.
- Performance tuning of systems running on HANA and Sybase databases.
- Strong troubleshooting and problem solving skills interacting with internal teams and external vendors to identify / resolve issues related to SAP, Network, Firewall, Performance, OS Support in SAP operations covering above systems and timely escalation of issues, where appropriate.
- Good Java stack support exposure.
- Good exposure maintaining HANA 2.0 / Sybase ASE 16.0, MaxDB 7.9 or above on Suse Linux 15.
- Good exposure to Backup,Restore,Recovery, System copies of SAP installations on HANA/Sybase/MaxDB.
- Upgrade/Patching of HANA / Sybase / MaxDB databases.
- Good exposure to Solution Manager ChaRM, System monitoring & Alert configuration, Soldoc.
- Good exposure to S/4 HANA Security and GRC.
- Exposure to Data archiving with Opentext.
- DR operations of HANA / Sybase systems.
Professional Skills
- Managing the Basis Team.
- Good Documentation & Presentation skills.
- Ability to prioritize and complete tasks, as per schedule.
- Attitude to learn, update knowledge and guide/mentor the team.
- Excellent leadership, communication and interpersonal skills, cool temperament.
- Project Management Experience.
Additional Requirements
- Good Exposure to validation requirements of pharma industry and its compliance.
- Good client interaction skills with all levels of management as well as users.
- Willingsness to support escalations / execute planned activates on a 24x7x365 basis.
About BlueByte Technologies
BlueByte Technologies is a leading provider of SAP services and solutions. We are committed to delivering high-quality services to our clients and providing a positive work environment for our employees.
How to Apply
Please submit your application, including your resume and cover letter, to our HR department. We look forward to hearing from you.
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