IT Support Specialist

4 days ago


Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

Job Title: IT Support Specialist

About IDFC FIRST Bank

IDFC FIRST Bank is a leading banking institution, dedicated to delivering exceptional financial services to our customers.

Salary

The salary for this position ranges from ₹800,000 to ₹1,200,000 per annum, depending on qualifications and experience.

Job Description

We are seeking an experienced IT Support Specialist to join our Production Support team. The ideal candidate will have a strong background in software applications and excellent problem-solving skills.

  • Key Responsibilities:
  • To provide production support to the bank's software applications, including administering and resolving day-to-day issues.
  • To work closely with vendors and business teams to implement solutions and manage end-to-end delivery of requirements.
  • To analyze requirements, design, implement, and test solutions, ensuring seamless integration with existing systems.
  • To maintain strong relationships with internal stakeholders and vendors, communicating effectively to ensure successful project outcomes.
  • To stay up-to-date with industry trends and emerging technologies, identifying opportunities for improvement and innovation.
  • Educational Qualification:
  • Bachelor of Technology (B.Tech) or Bachelor of Science (B.Sc.) in Computer Science or related field.
Required Skills and Qualifications

The ideal candidate will possess:

  • A minimum of 2-5 years of experience in IT support and software applications.
  • In-depth knowledge of Windows, MySQL, SQL Server, and other relevant technologies.
  • Excellent problem-solving skills, with the ability to think logically and critically.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • A self-motivated and disciplined approach, with a passion for learning and growth.
Benefits

We offer a comprehensive benefits package, including:

  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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