Technical Support Specialist
1 month ago
As a Technical Support Specialist at Inspiroz IT Services Pvt Ltd, you will be responsible for providing exceptional customer support and technical services remotely. Your primary goal will be to troubleshoot and resolve technical issues efficiently, ensuring a seamless experience for our clients.
Key Responsibilities:
- Install, configure, and troubleshoot technical issues on Windows and Apple devices
- Provide excellent customer support and technical services remotely
- Take ownership of tasks and follow through to ensure complete resolution
- Work collaboratively in a team-oriented environment
Requirements:
- Bachelor's degree or equivalent certifications
- Minimum 2+ years of outstanding customer service experience
- Minimum 2+ years of technical support experience
- Strong working knowledge of Windows and Apple devices, remote access tools, and ticketing systems
What We Offer:
- A company focused on maintaining a great company culture
- An opportunity to make a difference in the company and be rewarded for doing so
- A competitive compensation package with variable pay potential and benefits
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