IT Support Specialist

4 weeks ago


Navi Mumbai, Maharashtra, India AMSYS IT Services Pvt Ltd Full time

Job Summary

The role of the IT Support Specialist at AMSYS IT Services Pvt Ltd involves providing prompt and effective assistance with information technology systems. This includes guiding customers remotely and in person through systems configuration, troubleshooting, and maintenance. The successful candidate will be responsible for listening attentively to customers' questions and concerns and offering optimal solutions. Prioritizing customer satisfaction in all communications and directing unresolved issues to next-level personnel are also key aspects of this role. The IT Support Specialist will work closely with desktop support engineers to provide customers with superior service and represent the company with professionalism and integrity while helping to advance our company mission.

Key Responsibilities

- Respond to technical inquiries via various communication channels
- Inform customers about IT products and services
- Assist customers in troubleshooting hardware and software issues
- Follow up with customers to ensure satisfactory service
- Communicate customer feedback to the appropriate internal team members

Requirements

- Excellent problem-solving and analytical skills
- Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
- Ability to break down complex technological processes and deliver clear, step-by-step instructions
- Patient, friendly demeanor with a great aptitude for listening
- Strong verbal and written communication skills

What We Offer

- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive compensation and benefits package



  • Navi Mumbai, Maharashtra, India Inspiroz IT Services Pvt Ltd Full time

    Job DescriptionAs a Technical Support Specialist at Inspiroz IT Services Pvt Ltd, you will be responsible for providing exceptional customer support and technical services remotely. Your primary goal will be to troubleshoot and resolve technical issues efficiently, ensuring a seamless experience for our clients.Key Responsibilities:Install, configure, and...


  • Navi Mumbai, Maharashtra, India Inspiroz IT Services Pvt Ltd Full time

    Technical Support RoleAt Inspiroz IT Services Pvt Ltd, we need a skilled Technical Support Specialist to join our team.Key Responsibilities:Install, configure, troubleshoot and resolve technical issues using industry-standard tools and methodologies.Provide excellent customer support and technical services remotely, ensuring prompt and efficient resolution...

  • IT Support Specialist

    1 month ago


    Navi Mumbai, Maharashtra, India Crest IT consulting Full time

    Job SummaryWe are seeking a skilled Application Support Engineer to provide technical assistance with our software applications. The successful candidate will have 1-4 years of experience in providing Level 1 and 2 support, with a strong foundation in MS SQL and Windows environments.Key Responsibilities- Serve as the primary point of contact for end-users...


  • Mumbai, Maharashtra, India IT Brisk Full time

    Customer Support Specialist Opportunity at IT BriskIT Brisk is hiring for top MNC. This customer support associate role involves working in a voice process environment. The position is based in Malad - Mumbai and requires a 5-day working week with 2 rotational off days. The ideal candidate should have a minimum of 6 months experience and be proficient in...


  • Navi Mumbai, Maharashtra, India Meraqui Full time

    Job Title: IT Support SpecialistAbout the Role:Meraqui is seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our users.Key Responsibilities:Provide Level 1 and Level 2 technical support for desktops, laptops, printers, scanners, digital signature devices, and...


  • Navi Mumbai, Maharashtra, India DP World Australia Full time

    Job Title: Application Support SpecialistAbout the Role:We are seeking an experienced Application Support Specialist to join our team. The ideal candidate will have a strong understanding of software applications and be able to troubleshoot and resolve technical issues efficiently.Key Responsibilities:Provide technical support to internal customers via...


  • Navi Mumbai, Maharashtra, India Equinox Agents Full time

    Job SummaryEquinox Agents is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:• Communicate effectively with customers to resolve their technical issues.• Collaborate with other...


  • Navi Mumbai, Maharashtra, India Jio Full time

    Job SummaryJob Title: Technical Support SpecialistJob Description:Jio seeks a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for monitoring, operating, managing, troubleshooting, and restoring the service. You will engage in day-to-day high Severity Incident Resolution and perform Root Cause...


  • Navi Mumbai, Maharashtra, India K & R Enterprises Full time

    Job Title: Desktop Support SpecialistJob Summary:At K & R Enterprises, we are seeking a skilled Desktop Support Specialist to join our team. The successful candidate will be responsible for providing technical support and assistance to our staff, ensuring that our computer systems and infrastructure are running smoothly and efficiently.Key Responsibilities:-...


  • Navi Mumbai, Maharashtra, India Crest IT consulting Full time

    Key Responsibilities:- Serve as the first point of contact for end-users seeking technical assistance with software applications.- Receive, triage, and prioritise support tickets according to urgency and impact.- Provide timely and effective resolution to Level 1 and Level 2 issues, including troubleshooting software functionality and user access.- Document...


  • Navi Mumbai, Maharashtra, India Equinox Full time

    About Us: Equinox is a dynamic and fast-paced company that values its customers. We are currently seeking an experienced Technical Support Specialist to join our team.Salary: $40,000 - $60,000 per annum, based on experience.Job Description:Key Responsibilities:Respond promptly and accurately to customer inquiries, providing solutions to their technical...


  • Navi Mumbai, Maharashtra, India Equinox Agents Full time

    At Equinox Agents, we are seeking a skilled Technical Support Specialist to join our team. This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.Salary: $55,000 - $65,000 per annum, depending on experienceJob Description:We are looking for a technical support specialist to provide high-quality assistance to...

  • IT Support Specialist

    4 weeks ago


    Navi Mumbai, Maharashtra, India Bechtel Corporation Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Bechtel Corporation. In this role, you will be responsible for deploying computing hardware and providing deskside support to end users. Your expertise will be utilized to support MS Office, e-mail, and collaboration platforms, as well as develop reports, dashboards, and automate...


  • Navi Mumbai, Maharashtra, India Scogo Networks Pvt Ltd Full time

    Project Support SpecialistAt Scogo Networks Pvt Ltd, we are seeking a highly skilled Project Support Specialist to join our team. The ideal candidate will have excellent project coordination skills, with the ability to work closely with clients, project managers, and other stakeholders to ensure seamless project delivery.The successful candidate will be...

  • IT Support Specialist

    1 month ago


    Navi Mumbai, Maharashtra, India Bechtel Corporation Full time

    Job SummaryBechtel Corporation is seeking a skilled IT Support Specialist to join our team. In this role, you will be responsible for deploying computing hardware and providing deskside support to end users. You will also develop reports, dashboards, and automate workflows to enhance technological efficiency and contribute to project success.Key...


  • Mumbai, Maharashtra, India Techminds IT Solutions Full time

    As a Desktop System Support Specialist at Techminds IT Solutions, you will be responsible for handling desktop-related issues, including Outlook, antivirus, basic networking, hardware, and OS/Application troubleshooting. Additionally, you will be required to install and configure operating systems, provide expert customer support for system software and...


  • Navi Mumbai, Maharashtra, India BirlaSoft Full time

    **Technical Support Role**At BirlaSoft, our Desktop Support role involves handling tickets that require onsite support. This includes:Responding to client requests for technical assistance.Identifying and resolving hardware and software issues.Installing and maintaining computer hardware and peripherals.Upgrading operating systems and software.Resolving...


  • Navi Mumbai, Maharashtra, India Quess Corp Limited Full time

    Job Title: Customer Support SpecialistKey Responsibilities:Provide international voice support to clientsWork in a night shift environmentCommunicate effectively with colleagues and clientsRequirements:Minimum one year of experience in international voice supportExcellent communication skillsAbility to work in a fast-paced environmentWork Environment:Five...


  • Navi Mumbai, Maharashtra, India Crest IT consulting Full time

    Job Title: Crest IT Consulting Application Support SpecialistWe are seeking a diligent and technically proficient Application Support Engineer to join our team at Crest IT Consulting.Key Responsibilities:Provide technical assistance to end-users with our software applications.Receive, triage, and prioritize support tickets according to urgency and...


  • Navi Mumbai, Maharashtra, India Samyojak Consultancy Services Full time

    Job OverviewWe are seeking a skilled Network Support Specialist to join our team at Samyojak Consultancy Services. As a Network Support Specialist, you will play a critical role in ensuring the smooth functioning of our IT networks at Data Centers.Apart from your technical expertise, you should be a team player and provide exceptional customer support. Your...