Service Delivery Lead

Job OpportunityAs a global delivery centre head, you will play a crucial role in driving strategic initiatives and leading service delivery functions.The ideal candidate will have experience in developing integrated views of client needs and business requirements, ensuring quality services are delivered on time using best practice tools and...

Job OverviewThe Customer Service Operations Manager role oversees the daily operations of the customer service team, ensuring high standards of customer support and implementing process improvements. This position plays a crucial part in enhancing the customer experience, maintaining service level agreements (SLAs), and leading a team of customer care...

When you join Trend you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information Service Delivery Manager - Cybersecurity ABOUT TREND MICRO Trend Micro a global cybersecurity leader helps make the world safe for exchanging digital information Fueled by decades of security expertise ...

Job SummaryThe Global Delivery Centre Head plays a pivotal role in leading high-performing teams to deliver exceptional services to clients worldwide.Key ResponsibilitiesDevelop and execute strategic initiatives to enhance process efficiency, ensure timely delivery, and meet customer expectations.Integrate agile frameworks and methodologies to accelerate...

About the RoleAs a Helpdesk Lead, you will be responsible for monitoring IT service performance to ensure alignment with defined SLAs and customer expectations. This involves managing incidents, problems, and escalations with a focus on quick and effective resolution.You will apply ITIL best practices in daily operations, including incident, problem, and...

JOB DESCRIPTIONJOB TITLE : Vice President / General Manager Service Support & DeliveryREPORTING TO : Chief Executive Officer, CMS Computers.DEPARTMENT : Service DeliveryLOCATION : MumbaiThe Role : VP/GM Service Support & Delivery (SSDM) is responsible for CMSs client experience, co-coordinating the delivery of solution and services to key clients harnessing...

Service Pre-Sales Manager Cyber SecurityWe are seeking an experienced and proactive Service Pre-Sales Manager to join our IT Infrastructure Managed Services team. This role demands a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.Key responsibilities include staying updated on market...

Job Title: Service Delivery SpecialistAbout the Role:We are seeking a highly skilled and experienced Service Delivery Specialist to join our team. As a key member of our operations, you will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers.Key Responsibilities:Operational Efficiency:Ensure adherence to...

Job Title: Service Delivery ProfessionalKey Responsibilities:Manage personalized service requests of customers, ensuring timely delivery and adherence to targets.Maintain strict compliance with regulatory requirements for customer segments.Collaborate with internal teams for execution of service requests, driving efficient service delivery.Analyze and...

Job Title: Client Service Delivery Manager">We are seeking an experienced professional to take on a key role in managing client relationships and driving business growth. This position involves developing strategic plans, implementing effective solutions, and ensuring exceptional service delivery.">Key Responsibilities:Client Relationship Management: Build...