Client Service Delivery Manager

3 days ago

Mumbai, Maharashtra, India beBeeClient Full time ₹ 12,00,000 - ₹ 16,00,000

Job Title: Client Service Delivery Manager

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We are seeking an experienced professional to take on a key role in managing client relationships and driving business growth. This position involves developing strategic plans, implementing effective solutions, and ensuring exceptional service delivery.

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Key Responsibilities:

  • Client Relationship Management: Build strong relationships with clients, understand their needs, and provide tailored solutions to drive customer satisfaction and loyalty.
  • Business Development: Identify new business opportunities, develop strategic plans, and implement effective solutions to drive revenue growth.
  • Service Delivery: Ensure high-quality service delivery, meet client expectations, and continuously improve processes to enhance customer experience.
  • Team Management: Lead and manage teams to achieve business objectives, provide coaching and development opportunities, and foster a collaborative work environment.
  • Communication: Maintain open and transparent communication with clients, stakeholders, and team members to ensure seamless collaboration and information sharing.
  • Reporting: Prepare and present regular reports to stakeholders, providing insights into business performance, highlighting successes, and identifying areas for improvement.

Functional Area:

  • Chemical recruitment agencies
  • Operations team handling
  • Vendor management
  • Event management
  • Client relationship management
  • Event planning
  • Coordination

Requirements:

  • Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with clients, stakeholders, and team members.
  • Strategic Thinking: Ability to think strategically, develop effective plans, and implement solutions to drive business growth.
  • Leadership: Proven leadership skills to lead and manage teams, provide coaching and development opportunities, and foster a collaborative work environment.
  • Problem-Solving: Strong problem-solving skills to identify and resolve complex issues, ensuring minimal disruption to business operations.

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