Customer Service Delivery Lead

Job OpportunityAs a global delivery centre head, you will play a crucial role in driving strategic initiatives and leading service delivery functions.The ideal candidate will have experience in developing integrated views of client needs and business requirements, ensuring quality services are delivered on time using best practice tools and...

When you join Trend you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information Service Delivery Manager - Cybersecurity ABOUT TREND MICRO Trend Micro a global cybersecurity leader helps make the world safe for exchanging digital information Fueled by decades of security expertise ...

About the RoleAs a Helpdesk Lead, you will be responsible for monitoring IT service performance to ensure alignment with defined SLAs and customer expectations. This involves managing incidents, problems, and escalations with a focus on quick and effective resolution.You will apply ITIL best practices in daily operations, including incident, problem, and...

We are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the RoleThe Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...

We are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the RoleThe Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...

Job Title: Service Delivery AssociateService Delivery Associate Job DescriptionWe are seeking a skilled and results-driven individual to join our service delivery team. As a Service Delivery Associate, you will be responsible for delivering exceptional customer experiences through prompt and professional responses to inquiries from global clients via phone,...

Job TitlePre-Sales Manager - Cyber Security SolutionsWe are seeking a seasoned professional to join our IT Infrastructure Managed Services team. This role demands a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.You will work closely with sales and delivery teams to create compelling,...

JOB DESCRIPTIONJOB TITLE : Vice President / General Manager Service Support & DeliveryREPORTING TO : Chief Executive Officer, CMS Computers.DEPARTMENT : Service DeliveryLOCATION : MumbaiThe Role : VP/GM Service Support & Delivery (SSDM) is responsible for CMSs client experience, co-coordinating the delivery of solution and services to key clients harnessing...

Job DescriptionThe purpose of this role is to ensure the delivery of Software products within the allotted budget time and that internal customer gets the best level of service.Job Description:Key responsibilities:Ensures timely delivery of Software products, features, enhancements and bug fixes required to drive the adoption by internal teams as well as...

Job Title: Customer Service LeadWe are seeking a highly skilled and experienced Customer Service Lead to join our team.Job Description:In this role, you will be responsible for providing administrative support to customer service processes. This includes undertaking basic administrative tasks, ensuring that complete documentation is maintained either in...