Customer Service Lead
4 days ago
Job Description:In this role, you will be responsible for providing administrative support to customer service processes. This includes undertaking basic administrative tasks, ensuring that complete documentation is maintained either in electronic or hard copy form, transmitting information or documents to customers, using computer or mail, accurately capturing data and entering it on relevant systems, and working within the requirements of data privacy legislation.
Required Skills and Qualifications:To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You should have a strong attention to detail and be able to prioritize tasks effectively. Additionally, you should have experience with data entry and management software, as well as strong analytical and problem-solving skills.
Benefits:This role offers a competitive salary and benefits package, including opportunities for career advancement and professional development. You will also have the chance to work with a dynamic and supportive team, and contribute to the success of our organization.
Others:Mumbai, India is an exciting place to live and work, with a rich cultural heritage and a thriving business community. In this role, you will have the opportunity to experience all that Mumbai has to offer, while also contributing to the growth and success of our organization.
Time Type: Full timeContract Type: Fixed Term (Fixed Term)
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Customer Service Delivery Lead
2 days ago
Mumbai, Maharashtra, India beBeeCustomerService Full time US$ 1,50,000 - US$ 5,00,000Job OverviewThe Customer Service Operations Manager role oversees the daily operations of the customer service team, ensuring high standards of customer support and implementing process improvements. This position plays a crucial part in enhancing the customer experience, maintaining service level agreements (SLAs), and leading a team of customer care...
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Customer Service Team Lead
15 hours ago
Mumbai, Maharashtra, India IGP Full timeJob DescriptionWe are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:- Monitor daily volumes, response times, and customer satisfaction...
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Customer Service Lead
13 hours ago
Mumbai, Maharashtra, India Fairgrowth Management Consultants Pvt. Ltd. Full timeWe are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the Role The Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...
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Customer Service Lead
2 days ago
Mumbai, Maharashtra, India Fairgrowth Management Consultants Pvt. Ltd. Full timeWe are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the RoleThe Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...
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Customer Service Lead
23 hours ago
Mumbai, Maharashtra, India Fairgrowth Management Consultants Pvt. Ltd. Full timeWe are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the RoleThe Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...
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Customer Service Process Lead
5 days ago
Mumbai, Maharashtra, India beBeeOperations Full timeRole: ManagerLocation: Mumbai, India (Chandivali)We are seeking an experienced professional for the position of Customer Service Operations Manager. The ideal candidate should have a minimum of 12 years of relevant experience in BPS Voice/Non Voice processes.Key Responsibilities:Leadership and Team ManagementLead and manage a team to ensure operational...
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Customer Service Team Lead
2 days ago
Mumbai, Maharashtra, India beBeeCustomerServiceLeader Full time ₹ 50,00,000 - ₹ 55,00,000Our organization is seeking a seasoned leader to manage a team of professionals and drive operational efficiency.This role involves overseeing the performance of AHT, shrinkage, attrition, CSAT, KPIs, and SLAs while ensuring high levels of customer satisfaction and service quality.The ideal candidate will have:Strong analytical skills to analyze performance...
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Urgent Customer Service Lead
17 minutes ago
Mumbai, Maharashtra, India Fairgrowth Management Consultants Pvt. Ltd. Full timeWe are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the RoleThe Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...
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Customer Service Representative
5 days ago
Mumbai, Maharashtra, India beBeePersuasion Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Customer Service ExecutiveAbout the Role:We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong ability to persuade and influence customers, and a focus on achieving sales targets.Key Responsibilities:Initiate calls to customers and offer additional products...
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Customer Service Operations Lead
3 days ago
Mumbai, Maharashtra, India beBeeLeadership Full timeJob Title:">Head - Customer ServiceThe ideal candidate will be a seasoned leader with a strong track record of driving end-to-end customer service operations, including SAP and CRM process management.Key Responsibilities Include:Drive high levels of customer satisfaction through leadership and team management skills.Oversee SAP/CRM systems, training, and...
