Delivery Services Director

3 days ago

Mumbai, Maharashtra, India beBeeDeliver Full time ₹ 1,50,00,000 - ₹ 2,20,00,000
Job Summary

The Global Delivery Centre Head plays a pivotal role in leading high-performing teams to deliver exceptional services to clients worldwide.

Key Responsibilities
  • Develop and execute strategic initiatives to enhance process efficiency, ensure timely delivery, and meet customer expectations.
  • Integrate agile frameworks and methodologies to accelerate project adoption and drive continuous improvement.
  • Maintain optimal team utilisation, foster a culture of innovation, and promote quality standards.
Relationship Management
  • Nurture strong relationships with clients, stakeholders, and business partners to identify new opportunities and deliver value-added services.
  • Cultivate strategic partnerships, ensuring seamless delivery of contracted services and driving business growth.
Communication & Coordination
  • Effectively manage stakeholder expectations, mitigate risks, and support operational management.
  • Facilitate cross-functional collaboration, promote knowledge sharing, and drive business outcomes.
Talent Development
  • Select, develop, and retain top talent that can communicate effectively with clients, execute projects accurately, and drive business results.
  • Design and implement training programs that enhance skills, improve work quality, and promote individual growth.

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