Strategic Business Application Manager
2 days ago
Company Overview: Onsitego is India's leading after-sales service provider, offering extended warranty, damage protection, AMC plans, and on-demand repair services. Our plans are widely available across retail stores and online marketplaces, covering all electronic devices and home appliances.
We strive to deliver exceptional customer experiences through our hassle-free and reliable services, resulting in the highest Net Promoter Score (NPS) globally in after-sales services.
Our mission is to improve the lives of millions of device users across the country by collaborating with technology, business, marketing, design, and executive teams to drive growth strategies.
Job Purpose: As a strategic business application manager, you will play a pivotal role in shaping the next chapter of engagement and growth strategy for Onsitego. You will work cross-functionally to break down complex problems into actionable steps that drive product development, adoption, and engagement.
Responsibilities:
- Design, build, and maintain business applications aligned with company objectives.
- Integrate data sources between applications to ensure accurate information for planning and reporting purposes.
- Collaborate with end-users to understand their needs and translate requirements into effective solutions.
- Train and support end-users and clients to utilize business applications effectively.
- Implement changes based on feedback and changing business needs.
- Develop and review product requirements documents (PRD).
- Work with senior product managers and/or executive teams to create product plans and roadmaps.
Desired Candidate Profile:
- A minimum of 2+ years of experience managing high-growth consumer or SaaS products.
- Background in engineering along with an MBA degree is preferred.
- Prior experience working with different stakeholders in highly regulated and competitive landscapes is beneficial.
- Demonstrated ability to develop product features and growth hacks using product management tools and frameworks.
- Excellent communication, persuasion, and presentation skills.
Estimated Salary: ₹12,00,000 - ₹18,00,000 per annum, depending on location and experience.
Benefits:
- We offer flexible working hours to maintain a healthy work-life balance.
- We have a well-defined leave policy to cater to personal commitments and exigencies.
- We provide mediclaim coverage for employees and their families.
- We prioritize professional growth and company growth.
- We provide opportunities for skill development and learning.
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