Key Account Manager for EdTech Initiatives

2 weeks ago

Lucknow, Uttar Pradesh, India Boston Institute of Analytics Full time

Boston Institute of Analytics seeks a highly motivated Key Account Manager to spearhead our EdTech initiatives. This role requires exceptional organizational, communication, and multitasking skills to ensure seamless coordination with academic counselors throughout the admissions process.

Key Responsibilities:

  • Pre-Admissions Sales: Assist academic counselors by managing initial student inquiries, scheduling appointments, answering preliminary questions, and providing information on program offerings.
  • Student Engagement: Serve as a point of contact for prospective students, helping them understand course options, prerequisites, and application steps.
  • Coordination with Counselors: Support academic counselors in organizing counseling sessions, ensuring they have necessary materials, brochures, and information for each student interaction.
  • Data Management: Maintain and update records of student inquiries, follow-ups, and interactions in the CRM system, ensuring accuracy and accessibility for the admissions team.
  • Follow-Up: Conduct regular follow-ups with prospective students on behalf of academic counselors, ensuring students are supported throughout the application process and responding promptly to inquiries.
  • Information Sessions & Online Video Calls: Help organize and coordinate information sessions, webinars, and Q&A events to provide prospective students with a comprehensive understanding of our offerings and application process.
  • Market Research & Insights: Gather feedback from prospective students and analyze inquiry trends to provide actionable insights to the admissions team, supporting continuous improvement.
  • Support Reporting: Prepare reports on pre-admission metrics, including student inquiries, follow-up activities, and conversion rates, to track progress and optimize the admissions process.

Requirements:

  • Bachelor's Degree in Education, Business Administration, or a related field.
  • Minimum 1 year of experience in academic coordination, admissions support, or educational counseling, preferably within the EdTech industry.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), with experience in Customer Relationship Management (CRM) systems preferred.
  • Excellent organizational and time-management skills, strong attention to detail.
  • Strong communication and interpersonal skills, capable of engaging effectively with prospective students, counselors, and team members.
  • Ability to multitask, prioritize, and handle a dynamic workload, especially during peak admission periods.

We estimate a salary range of $50,000 - $70,000 per annum, depending on qualifications and experience. Boston Institute of Analytics offers a supportive work environment, opportunities for growth and development, and the chance to impact students' educational journeys from the start.

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