Senior Applications Support Specialist
3 days ago
About the Role:
We are seeking a highly skilled Senior Analyst, Applications Support to join our team at Parexel. As a key member of our Applications Support team, you will be responsible for designing and implementing deployment architectures to deploy large scale software suites incrementally across multiple geographies.
Key Responsibilities:
- Influence architecture, standards and process to ensure reliability, uptime, performance and scale.
- Identify gaps in current technology and processes and recommend improvements.
- Work with agile teams involving scrum and sprint planning sessions.
- Perform TrackWise product installation and Upgrade.
- Develop technical solutions using the core TW product and utilities.
- Develop and Implement Crystal Reports & QualityView.
- Prepare validation documents System Config/Design Specification (SDS) documents, perform Unit Testing, IQ & OQ Documents.
- Assist in preparing the OQ test scripts and provided support and guidance for OQ and PQ execution.
- Plan and execute the cutover and project Go-LIVE activities.
- Transition the knowledge to Operations team for post Go-LIVE.
- Delivering Response and Estimation for projects and enhancements.
- Familiar with Quality Business Process like Audit, CAPA, Change Management and Risk Management etc.
- Good knowledge of Software Development Life Cycle.
- Manage Environments Life Cycle & Releases.
Requirements:
- Bachelor's Degree or an equivalent combination of education and training that provides the required knowledge, skills and abilities.
- Minimum 8+ years of experience in TrackWise configuration and Crystal Reports development.
- TrackWise Certification Preferred.
- Experience in TW Web Service is plus.
- Over All 10+ years of experience in performing a similar role.
- Agile and Waterfall Methodology.
- Strong interpersonal skills.
- Technical Skills for - Trackwise Configuration, Migration, and New system Implementation - TrackWise Inbound and Outbound Web services - Java web services Axis 2.0 Apache - Strata's 3.0 - Crystal Reports Developer - Business Objects - Oracle, SQL.
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