Front Office Department Manager

2 days ago


Jaipur, Rajasthan, India The Indian Hotels Company Limited Full time
Job Title: Front Office Department Manager

Job Summary:

The Front Office Department Manager is responsible for ensuring the smooth and efficient operation of the Front Office department. This includes coordinating with various other departments to provide personalized, prompt, and flawless service to all guests.

Key Responsibilities:

Staffing and scheduling of shifts and allocation of duties
Implementing systems and procedures to achieve higher cost efficiency and guest satisfaction
Facilitating learning and development for all team members
Performance appraisal and management of staff in the department

Operational Responsibilities:

Maintaining the log book and effective follow-up system
Checking the daily arrival list and monitoring VIP movement
Ensuring a pleasant stay for guests by supervising room allocation, smooth check-in and check-out, and special requirements
Coordinating with departments like Security and Housekeeping to ensure security, hygiene, and aesthetic standards are met
Acting as a 'One Point Contact' for guests and soliciting feedback
Preparing reports on occupancy, average rates, reservations, and other relevant metrics

Requirements:

Strong leadership and communication skills
Ability to work in a fast-paced environment
Proficiency in hotel operations and management

Working with The Indian Hotels Company Limited:

As a Front Office Department Manager with The Indian Hotels Company Limited, you will have the opportunity to work in a dynamic and challenging environment. You will be responsible for ensuring the smooth operation of the Front Office department and providing exceptional service to our guests.

About The Indian Hotels Company Limited:

The Indian Hotels Company Limited is a leading hospitality company with a rich history and heritage. We are committed to providing exceptional service and creating memorable experiences for our guests.

Why Join Us:

Opportunity to work in a dynamic and challenging environment
Chance to develop your leadership and management skills
Opportunity to work with a leading hospitality company

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application.

Contact Information:

For more information, please contact us at [insert contact information].

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