GSA - Front Office Team Member

6 days ago


Jaipur, Rajasthan, India AccorHotel Full time

Job Summary:

As a Front Office Associate at AccorHotel, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience. You will also be responsible for managing front desk operations, handling guest requests and resolving any issues that may arise.

Key Responsibilities:

  • Assist guests with check-in and check-out procedures
  • Manage front desk operations, including handling guest requests and resolving issues
  • Ensure that all guests receive a warm welcome and a smooth check-in experience
  • Liaise with other departments to ensure that guest requests are met
  • Update and maintain repeat guest history systems
  • Handle guest complaints and comments in a tactful and efficient manner

Requirements:

  • Service-focused personality
  • Minimum 6 months to 1 year of work experience in hotel operations
  • Relevant degree or diploma in Hospitality or Tourism management is preferred

Remote Work: No

Employment Type: Full-time



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