GSA - Front Office Representative
3 weeks ago
Job Summary: We are seeking a highly skilled and service-focused Front Office Representative to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for ensuring a seamless and personalized experience for our guests.
Key Responsibilities:
- Assist guests with check-in and check-out procedures, including handling room keys and resolving any issues that may arise.
- Review arrival lists and prepare compendiums prior to guest arrival, ensuring that all necessary information is up-to-date and accurate.
- Welcome guests upon arrival, register them, and issue room keys according to departmental standards and procedures.
- Ensure that members consistently receive all benefits and repeat guests and other VIPs receive special recognition and service.
- Prepare and send welcome cards and amenities to rooms prior to guest arrival, enhancing the overall guest experience.
- Liaise closely with other relevant departments to ensure that guests' requests and needs are met.
- Update and maintain repeat guest history systems, providing valuable insights into guest behavior and preferences.
- Promote InterHotel sales and in-house facilities according to departmental standards to maximize revenue.
- Handle guests' complaints and comments tactfully and efficiently, ensuring that all issues are resolved to the guests' satisfaction.
- Handle guests' mail, messages, and phone calls, providing exceptional communication and customer service skills.
- Maintain the privacy and confidentiality of all guests, ensuring that no details of the guests are disclosed.
- Be vigilant in regard to in-house credit matters and act upon any discrepancies.
Requirements:
- Service-focused personality is essential.
- Minimum 6 months of experience in hotel operations.
- 1 year of work experience in a similar role is preferred.
- Having a relevant degree or diploma in Hospitality or Tourism management is preferable.
-
GSA - Front Office Representative
3 weeks ago
Jaipur, Rajasthan, India Accor Full timeJob SummaryWe are seeking a highly motivated and service-focused individual to join our team as a GSA Front Office Representative. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and promoting our hotel's facilities and services.Key...
-
Front Office Representative
4 weeks ago
Jaipur, Rajasthan, India Hotel Dodas Palace Full timeFront Office GSA Job DescriptionAt Hotel Dodas Palace, we are seeking a highly skilled and customer-focused Front Office GSA to join our team.Key Responsibilities:Provide exceptional guest service by greeting and welcoming guests in a friendly and professional manner.Register guests, assign rooms, and issue room keys or cards with accuracy and...
-
GSA - Front Office Representative
4 weeks ago
Jaipur, Rajasthan, India Accor Full timeJob SummaryWe are seeking a highly skilled and service-focused Front Office Representative to join our team at Accor. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesAssist guests with check-in and check-out, as well as...
-
GSA - Front Office Representative
3 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob Summary:We are seeking a highly skilled and service-focused Front Office Representative to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and promoting hotel sales and services.Key Responsibilities:Assist guests with...
-
Front Office Representative
4 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Office Representative to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Assist guests with check-in and check-out, as well as...
-
Front Desk Associate
2 weeks ago
Jaipur, Rajasthan, India Hotel Dodas Palace Full timeJob SummaryAt Hotel Dodas Palace, we are seeking a highly skilled and enthusiastic Front Office GSA to join our team. The ideal candidate will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and contributing to the overall success of our hotel.Key Responsibilities:Deliver outstanding customer service to...
-
GSA - Front Office Team Member
2 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob Summary:As a Front Office Associate at AccorHotel, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience. You will also be responsible for managing front desk operations, handling guest requests and resolving any issues that may arise.Key Responsibilities:Assist guests with check-in...
-
Front Desk Associate
4 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob DescriptionJob Title: GSA - Front OfficeJob Summary:We are seeking a highly motivated and service-focused individual to join our team as a Front Office Guest Services Associate. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and promoting hotel...
-
Front Desk Representative
13 hours ago
Jaipur, Rajasthan, India Sowere Technologies and Innovations Pvt Ltd. Full timeJob Description:We are seeking a highly skilled Front Desk Representative to join our team at Sowere Technologies and Innovations Pvt Ltd. This is a fantastic opportunity to work in a dynamic environment and contribute to the success of our organization.
-
Hotel Receptionist
13 hours ago
Jaipur, Rajasthan, India Hotel Dodas Palace Full timeAt Hotel Dodas Palace, we are seeking a highly skilled and professional Front Office GSA to join our team.About the RoleThis is an exciting opportunity for an individual who is passionate about delivering exceptional guest experiences. As a Front Office GSA, you will be the first point of contact for our guests and will be responsible for ensuring their stay...
-
Front Office Operations Manager
2 weeks ago
Jaipur, Rajasthan, India Hyatt Corporation Full timeJob SummaryThe Assistant Front Office Manager is responsible for the efficient running of the department in line with Hyatt International’s Corporate Strategies and brand standards. This role involves managing the Front Office operations, including the Front Desk, Communications Centre, and Business Centre.Key ResponsibilitiesManage Front Office operations...
-
Front Office Operations Manager
4 weeks ago
Jaipur, Rajasthan, India Hyatt Corporation Full timeJob SummaryThe Front Office Operations Manager is responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards. This includes managing the Front Desk, Front Service, Communications Centre, Business Centre, and Regency or Grand Club.Key ResponsibilitiesAssist the Front Office Manager in...
-
Front Office Supervisor
2 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeAs the Assistant Front Office Manager, you will oversee and direct all aspects of front office operations at Accor Hotel. This is a leadership role that requires supervision and coordination of front office health and safety of staff and guests.Key Responsibilities:Prepare and manage weekly and monthly forecasts as required.Implement procedures that enhance...
-
Front Office Operations Supervisor
3 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob Summary:We are seeking a highly skilled and experienced Front Office Operations Supervisor to join our team at Accor Hotel. As a key member of our Front Office department, you will be responsible for overseeing and directing all aspects of front office operations, ensuring the smooth running of the department and providing exceptional service to our...
-
Front Office Host
4 weeks ago
Jaipur, Rajasthan, India Hyatt Corporation Full timeJob SummaryWe are seeking a skilled Front Office Host to provide exceptional service to our guests. As a key member of our Reception team, you will contribute to the smooth operation of our Front Office, ensuring a seamless experience for our customers.Key ResponsibilitiesProvide personalized service to guests, responding to their needs and resolving any...
-
Hotel Front Office Manager
2 weeks ago
Jaipur, Rajasthan, India Accor Full timeJob Description:As the Hotel Front Office Manager at Accor Hotels, you will be responsible for leading the Front Office team to deliver exceptional customer service and ensuring a smooth, efficient, and professional check-in and check-out experience for our guests.Key Responsibilities:Manage and supervise the Front Office team to achieve high standards of...
-
Front Office Ambassador
4 weeks ago
Jaipur, Rajasthan, India Accor Full timeJob Title: Front Office AmbassadorWe are seeking a charismatic and welcoming Front Office Ambassador to join our team at the Fairmont Jaipur. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and creating lasting impressions.A Little Bit About What You Will Be Doing:Deliver a warm and genuine...
-
Front Office Ambassador
3 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob Title: Front Office AmbassadorWe are seeking a highly motivated and charismatic individual to join our Front of House team as a Front Office Ambassador. As a key ambassador for our resort, you will be responsible for delivering a personalized luxury experience to all guests, building strong relationships and anticipating their every need.Key...
-
Front Office Liaison
4 weeks ago
Jaipur, Rajasthan, India AccorHotel Full timeJob Title: Front Office AmbassadorAt Accor Hotel, we're seeking a highly skilled and charismatic Front Office Ambassador to join our team. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and creating lasting impressions.Key Responsibilities:Provide a warm and welcoming greeting to all guests,...
-
Front Office Department Manager
4 weeks ago
Jaipur, Rajasthan, India The Indian Hotels Company Limited Full timeJob Title: Front Office Department ManagerJob Summary:The Front Office Department Manager is responsible for ensuring the smooth and efficient operation of the Front Office department. This includes coordinating with various other departments to provide personalized, prompt, and flawless service to all guests.Key Responsibilities: Staffing and scheduling of...