Customer Relations Associate for BPO Collections
2 weeks ago
We are seeking a Customer Relations Associate for BPO Collections to join our team in Noida, Uttar Pradesh, India.
About the RoleThis is a dynamic opportunity for individuals with strong communication and problem-solving skills. As a Customer Relations Associate, you will be responsible for handling routine and non-routine matters related to customer collections.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Apply demonstrated knowledge and skills to resolve complex client situations.
- Ensure accurate and timely completion of transactions to meet or exceed client service level agreements (SLAs).
NTT DATA Services is a leading IT and business services provider with a global presence. We help clients transform their businesses through technology and innovation. Our commitment to diversity and inclusion makes us an equal opportunity employer.
Compensation and BenefitsThe estimated salary for this role is ₹4,50,000 - ₹6,00,000 per annum, depending on experience and qualifications. Additional benefits include medical insurance, paid time off, and opportunities for career growth.
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