Customer Service Collections Representative

2 weeks ago


Noida, Uttar Pradesh, India NTT DATA Full time

Job Overview

We are seeking a skilled Customer Service Collections Representative to join our team in Noida, India.

About the Role

The ideal candidate will possess excellent communication skills and the ability to work effectively with clients. They will be responsible for resolving complex client situations, ensuring accurate and timely completion of transactions, and meeting or exceeding client SLAs.

Responsibilities

  • Resolve complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
  • Ensure accurate and timely completion of transactions to meet or exceed client SLAs.
  • Handle routine questions and issues, referring complex or unexpected matters to higher level employees for assistance.

What You'll Need

To succeed in this role, you will need:

  • A working knowledge of one technical skill.
  • The ability to work effectively in a team environment.

About Us

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.

Compensation and Benefits

We offer a competitive salary package, including an estimated annual salary of ₹5-7 lakhs (dependent on location and experience) along with benefits such as health insurance, retirement plans, and paid time off.

Contact Information



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