Regional Operations Manager

1 week ago

Rajahmundry, Andhra Pradesh, India beBeeAdministrative Full time ₹ 12,10,838 - ₹ 23,11,700
Regional Administrative Manager Job Description

This is a role that requires the ability to manage regional administrative activities and operations, as well as direct reports to a Zonal Admin Head.

  • Responsibilities:
  • Manage regional admin activities and operations.
  • Define scope and key results areas (KRAs) for team members.
  • Communicate and coordinate with immediate management to develop strategic program and project goals.
  • Direct reporting to Zonal Admin Head – TCSiON on day-to-day activities, incident management, etc.
  • Monitor and report key project activities, plans, and progresses.
  • Manage calls and discussions.
  • End-to-end Exam day and non-Exam day administrative activities management and Team coordination.
  • E nsure zero incidents on Exam day related to Admin Services.
  • Help in Recruitment, Training, and talent development of Team Members.
  • Define and deploy control and monitoring mechanisms for Admin Teams within regions.
  • Train and develop Admin Teams within regions.
  • Ensure standardizing processes at all Exam Venues.
  • Regional Vendor Management; support Zonal Heads in finalizing contracts, vendor invoices, etc.
  • Publish regular dashboards on key performance parameters to Zonal Admin Heads and Sr. Management on need basis.
  • Central SPOC for all Facility-related matters at regional levels.
  • Ensure SLA/SLC at Exam Venues.
  • Governance over ViDZ/LISP partners; regular meetings and closure of Audit points.
  • Contract management.
  • Support shortlisting prospective partners/venues identified by City Heads based on defined parameters within regions.
  • Maintain and monitor legal compliances for all venues.
  • Prepare and deploy contingency/BCP.
  • Conduct surprise checks at Exam Venues.
  • Handle crisis situations.
  • Coordinate and manage manpower agencies.
  • Conduct audits of Exam venues.
  • Other duties assigned from time to time.
Requirements

To be successful in this role, you will need the following skills and qualifications:

  • Key Skills:
  • Good communication skills (written/verbal).
  • Strong technical knowledge of electrical equipment.
  • Experience in soft services facility management.
  • Experience in facility operations and management.
  • Must have managed a team.
  • Experience in conflict management.
  • Will to work, learn, and perform under extreme pressure.
  • Will to travel.
  • Good liaisoning with police and other local government departments.
  • Awareness of laws related to facility compliance and operations.
  • Vendor management skills.
  • Open to taking complete ownership, responsibility, and accountability of assigned work.
  • Good computer knowledge (Microsoft Excel, Word, PowerPoint, etc.).
Desirable Qualifications

The following qualifications would be beneficial in this role:

  • Professional Certifications:
  • Additional language knowledge.
  • Strong analytical and logical understanding.

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