
Regional Ocean Freight Service Manager
10 hours ago
Job Purpose:
">Our organization is seeking an accomplished Ocean Freight Manager to oversee ocean freight operations in the region, ensuring high-quality service, regulatory compliance, and cost-effectiveness.
">Key Responsibilities:
">- ">
- Manage and control all ocean freight operations (FCL, LCL, imports, exports) in the West region, ensuring high-quality service, regulatory compliance, and cost-effectiveness.">
- Drive business performance for ocean freight services in the region, achieving revenue growth, gross profit, and cost optimization targets.">
- Develop and maintain strong relationships with carriers, NVOCCs, and vendors to secure competitive procurement rates and optimal space allocation.">
- Collaborate with sales and account management teams to support business growth, enhance customer satisfaction (NPS/CSAT), and expand market share in key trade lanes.">
- Monitor regional performance through KPIs (transit times, documentation accuracy, operational efficiency) and take corrective action to ensure high-quality service.">
- Ensure adherence to industry standards, ISO guidelines, and regulatory requirements while driving process improvements and digitalization.">
- Lead, mentor, and develop the regional ocean operations team, promoting engagement, capability building, and performance delivery.">
Requirements:
">A Bachelor's degree in Business, Logistics, Supply Chain, or a related field is required. A minimum of 10-12 years of relevant working experience in the logistics industry, preferably in a similar capacity with regional or business line responsibilities, is necessary.
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