Expert Technical Support Specialist

1 day ago


Agra, Uttar Pradesh, India beBeeSystem Full time ₹ 6,00,000 - ₹ 10,00,000

About the Role

As a key member of our technical support team, you will be responsible for providing expert assistance to end-users, addressing hardware, software, and networking issues in a timely and professional manner.

  • Responsibilities:
  • Provide technical support with a minimum of 0.6 months to 2 years of experience.
  • Develop excellent verbal and written communication skills as well as interpersonal skills.
  • Clearly communicate issues and problem resolutions to ensure seamless service delivery.
  • L1 Desktop Support up to end-user level including hardware, software, and networking problems.
  • Familiarity with networking concepts, TCP/IP, LAN troubleshooting, and Active Directory.
  • Knowledge of MS Office and Windows operating systems (10 and 11).
  • Able to follow documented issue resolution procedures and resolve issues proactively.

Requirements:

  • Graduate degree without any arrears.
  • At least 0.6 month of experience in IT Support.
  • Ability to work flexible hours, including night shifts, and holidays.

Preferred Skills:

  • Ticketing tool experience.
  • Azure knowledge and certifications like AZURE MCP/CCNA, ITIL.

This is an exciting opportunity to take your career to the next level as a System Analyst/IT Support in a dynamic and supportive environment.



  • Agra, Uttar Pradesh, India beBeetechnical Full time ₹ 4,50,000 - ₹ 8,50,000

    Technical Expert Position AvailableWe are looking for a highly skilled Technical Support Specialist to join our team. The successful candidate will have excellent communication skills and be able to provide top-notch technical support.Key Responsibilities:Provide technical assistance to customers via phone, email, or chat.Analyze complex issues and develop...


  • Agra, Uttar Pradesh, India beBeeTroubleshooter Full time ₹ 12,00,000 - ₹ 16,00,000

    Technical Support ExpertWe are seeking an accomplished technical support specialist to join our team. The ideal candidate will have experience working with reputable brands, exceptional English communication skills, and a strong background in troubleshooting Microsoft 365 and Mac systems.This role involves resolving complex technical queries for...


  • Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting services to our clients and users.Key Responsibilities:Diagnose and resolve technical issues related to...


  • Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 13,00,000

    Job Summary:We are seeking a highly skilled Technical Support Expert to join our team. This role involves providing exceptional technical support for our data security and governance platform.This is an opportunity to work with a talented team and make a real impact in the field of data security and governance.Key Responsibilities:Act as the primary...


  • Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 40,00,000 - ₹ 90,00,000

    Job Title: Technical Support SpecialistAbout the Role:This position is responsible for providing high-level technical support to customers via chat and email during evening hours.Respond to customer inquiries in a timely and professional manner.Offer personalized assistance, tailoring solutions to meet customer needs.Troubleshoot complex technical issues and...


  • Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Title: IT Technical Support SpecialistThe IT Helpdesk Associate plays a pivotal role in delivering prompt and efficient technical assistance to clients, addressing a wide range of IT-related issues.Key responsibilities include providing remote technical support via phone, email, or chat, resolving hardware and software troubles, network connectivity...


  • Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 17,00,000

    IT Support Specialist Role OverviewWe are seeking an IT support specialist to join our team as the first point of contact for technical issues. The ideal candidate will be responsible for providing timely resolution and maintaining high levels of customer satisfaction.Main Responsibilities:Provide first-level technical support and resolve incidents...


  • Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a Technical Support Specialist to provide high-quality technical support to clients through various communication channels. In this role, you will be responsible for troubleshooting and resolving technical issues related to software applications, hardware devices, and network connectivity. You will also maintain accurate records of customer...


  • Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Key Technical Expertise SoughtOur organization is looking for a highly skilled Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing expert technical support, training and developing users and partners in India.Providing technical assistance to channel partners;Developing/Translating...


  • Agra, Uttar Pradesh, India beBeeSecurity Full time ₹ 9,00,000 - ₹ 12,00,000

    About the Role:We are seeking a highly skilled technical specialist to provide second-level support for Genetec Security Center and OnGuard access control systems, troubleshoot issues, and implement system enhancements.Key Responsibilities:Provide remote technical support and troubleshooting for Genetec Security Center and OnGuard access control...