Technical Support Specialist

2 weeks ago

Agra, Uttar Pradesh, India beBeetechnical Full time ₹ 4,50,000 - ₹ 8,50,000

Technical Expert Position Available

We are looking for a highly skilled Technical Support Specialist to join our team. The successful candidate will have excellent communication skills and be able to provide top-notch technical support.

Key Responsibilities:

  • Provide technical assistance to customers via phone, email, or chat.
  • Analyze complex issues and develop effective solutions.
  • Collaborate with cross-functional teams to resolve technical issues.
  • Stay up-to-date with industry trends and emerging technologies.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • At least 1 year of experience in a technical support role.
  • Excellent problem-solving skills and attention to detail.
  • Familiarity with ITIL framework and ticketing tools.
  • Strong knowledge of Microsoft Office and Google Workspace applications.

Benefits:

  • Ongoing training and professional development opportunities.
  • A supportive and collaborative work environment.
  • The chance to work with a talented team of experts.

How to Apply:

  1. Register on our website to generate an EPCN number.
  2. Mention the EPCN number on your resume.
  3. Submit your application along with your resume and any required documents.

Please note that only eligible candidates will be contacted for an interview.

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