
Technical Support Specialist
1 day ago
Job Title: Technical Support Specialist
About the Role:We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and troubleshooting services to our clients and users.
Key Responsibilities:- Diagnose and resolve technical issues related to software and hardware
- Provide timely and effective solutions to customers
- Maintain and update technical documentation
- Collaborate with other teams to resolve complex issues
- Provide feedback to improve product performance
- Strong technical support and troubleshooting skills
- Knowledge of software and hardware systems
- Proficiency in diagnosing and resolving technical issues
- Excellent communication and interpersonal skills
- Ability to maintain and update technical documentation
- Experience in collaboration and feedback provision
- Bachelor's degree in Computer Science, Information Technology, or related field
- Experience in the mobile technology industry is a plus
What We Offer:
A dynamic work environment, opportunities for growth and development, and a competitive salary package.
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